SUMMARY OF DUTIES:
Responsible for supporting clinical staff in Certified the Community Behavioral Health Clinic. Will provide supporting duties including requesting and organizing clinical/medical records, completing supportive documents for clinical staff, providing support to clinical and bursn staff as needed.
RESPONSIBILITIES:
Coordinates care between clinical team, prescribers, and nursing staff
Helps nurse oversee medication clinics
Assists counselors in obtaining resources needed for group and individual sessions
Oversees doctor schedule and insures productivity and adherence of schedules
Communicates with community resources (PCP, insurance companies, inpatient and detox facilities) involved in client care as per clinical staff’s need
Obtains toxicology and lab reports for counselors and nurse
Helps to complete court reports, completion of paperwork and other clinical data needed
Coordinates and schedules with necessary medical appointments
Manages general upkeep of waiting areas (e.g. making coffee, organizing waiting area, updating client bulletin boards) in order to maintain a clean, orderly environment
Greet clients and visitors entering/exiting the building
Supervises entryway and waiting areas to ensure waiting room rules are followed
Schedule and assigned duties are subject to change based on the needs of the program and the clients we serve.
REQUIRED KNOWLEDGE AND SKILLS:
QUALIFICATIONS:
Associates degree in health related field and 2 years of experience working with Addiction population
OR
Bachelors degree in related field.
A valid NYS driver’s license and reliable vehicle.
Bilingual English/Spanish, Arabic, or other language strongly preferred.
Excellent clinical and customer service skills.
Must have excellent organizational and time management skills as well as ability to multi-task.
Must be able to work independently and as part of a team.
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