JOB RESPONSIBILITIES:
- B
- Achieve assigned sales target for the shop in terms of revenue growth and customer growth.
- Handle sales inquiries and orders meeting customers’ demands.
- Handle networking in the area to ensure strong relations with the local community.
- Ensure high standard of customer satisfaction displaying friendly, responsive, courteous and effective communication to customer enquiries.
- Ensure the highest level of accuracy and professionalism is maintained when providing transaction, Sales inquiries, and orders to the customers.
- Maintain up to date knowledge in company products and services and maintain awareness of all promotions and marketing campaigns, communicating in a responsive manner to ensure the effectiveness of campaigns and promotions.
- Create sales orders and ensure all change requests by the customers are handled timely and effectively.
- Ensure all customer data is entered accurately in the system and full details is updated.
- Handle Answering the customers inquire regarding to sales issue via email or phone.
- Inform the A/R team to open new customer account when needed.
- Handle customer complaints and ensure all customer inquiries are handled accurately.
- Liaise between the customer and internal teams
Requirements
Education:
Diploma in Business Admin or any related field.
Years of Experience:
2 Year Experience in retail sales.
Knowledge:
- Fair Command of English and Arabic- Written and Spoken
- Basic use of Microsoft Office (MS Word, MS Excel, PowerPoint)
- Understanding of business products and services in the ISP industry.
- Business acumen and exposure to areas of the sales business model.
- The ability to work well in a dynamic, fast-changing environment that requires a multi-tasking with minimal supervision.
- Knowledgeable of the customers’ traditions, habits and build relationships and network in the area assigned to achieve sales targets.
- Strong interpersonal skills for interacting with employees and clients.
- Good organizational skills to balance and prioritize work.
- Must be self-directed and able to work independently.
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