Education Development Center (EDC) is a global nonprofit that advances lasting solutions to improve education, promote health, and expand economic opportunity. Since 1958, we have been a leader in designing, implementing, and evaluating powerful and innovative programs in more than 80 countries around the world.
EDC promotes equity and access to high quality education and health services and products that contribute to thriving communities where people from diverse backgrounds learn, live, and work together. We support an inclusive workplace culture that embraces many perspectives and broadens our understanding of the communities we serve, enhancing and enriching our work.
EDC is committed to equity, diversity and inclusion in the workplace.
Job Description
EDC’s office in Washington, D.C. has an opening for a Receptionist/Administrative Assistant, reporting to the Office Manager. This job is not a remote position. Employee must report to the office Monday through Friday 8:30am-5:00pm. The office is located in Georgetown, Washington, D.C.
ESSENTIAL FUNCTIONS – The person in this position is expected to communicate clearly and courteously; to develop and maintain positive relationships with clients, consultants, collaborators, co-workers, field sites, and funders; and to work respectfully with EDC colleagues. The job requires adherence to EDC policies & procedures.
Under close or direct supervision, the Receptionist II/Administrative Assistant will:
Receive and route telephone calls from domestic and international callers
Welcome and direct visitors and vendors courteously and professionally
Sign for and route courier packages to staff
Process incoming mail to employee mailboxes
Collect and submit weekly invoices to headquarters in Massachusetts; ensure invoices received adhere to compliance and protocols on signatures and deadlines.
Tidy reception area and workroom areas
maintain, clean and refill coffee machine daily
Assist with health and safety cleaning and protocols in the office
Provide logistical assistance during meetings and conferences taking place in the office
Assist with administrative tasks consistent with skills including:
keep track of petty cash forms through Excel
document preparation, photocopying, and electronic data handling
assist employees with travel arrangements
process documents through EDC’s business units (HR, Facilities, Operations, etc.)
file administrative documents
translate documents in English, French, Spanish or Arabic (consistent with language level)
Assist Office Manager with tasks including:
order and stock kitchen and workroom supplies
coordinate monthly celebrations for the office
communicate facility requests and submit work orders
Serve as fire one of 4 fire wardens during fire drills and emergency situations
Water plants
Distribute parking passes, postage stamps, and phone lists as needed
Learn to apply organizational terms, procedures, systems, and policies
Effectively interact with diverse staff
Engage teamwork; accepts feedback
Adapt readily
Seek help and support as needed
Qualifications
This position requires educational achievement; excellent writing skills; demonstrable initiative, creativity, and flexibility; ability to work independently and effectively in groups; and strong interpersonal & organizational skills. Specific requirements:
High school diploma or equivalent.
At least 2 years customer service/front-desk experience.
Be punctual and dependable.
Excellent communication skills.
Cheerful and pleasant manner at all times.
Great interpersonal skills.
Good computer skills.
Good organizational skills.
Ability to prioritize work.
Excellent English required. Foreign language ability in Spanish, French or Arabic is preferred.
Additional Information
EDC is an Affirmative Action/Equal Opportunity Employer committed to enhancing the diversity of its workforce and ensuring an equitable and highly inclusive work environment. EDC is a smoke-free workplace, and offers a supportive work environment, competitive salary, and excellent benefits. Women, minorities, individuals with disabilities and veterans are encouraged to apply.
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