New Roots Assistant

Requisition ID: req19596

Job Title: New Roots Assistant

Sector: Community Development

Employment Category: Regular

Employment Type: Part-Time

Open to Expatriates: No

Location: Dallas, TX USA

Job Description

JOB OVERVIEW

IRC in Dallas’ New Roots Program seeks to support clients’ immediate food security needs and ensure long-term nutritional stability. The New Roots Assistant will work as part of a team to implement the Making Food Accessible project, an initiative aimed at building knowledge and skills so clients can better navigate their local food system and live in food secure households. The New Roots Assistant will work with clients, both one-on-one and in groups, to identify barriers to accessing nutritious, culturally appropriate foods. The New Roots Assistant will provide coaching to enhance the food system and nutritional knowledge of clients to achieve increased levels of food security.

MAJOR RESPONSIBILITIES

Assist with receiving client referrals and conduct initial client assessments, identify barriers to food access or overall health, set goals, provide one-on-one food system coaching, and maintain regular follow ups as needed

Work with IRC and third-party interpreters to communicate with clients

Conduct emergency food deliveries for food insecure clients

Support the New Roots Specialist to deliver group instruction in food navigation and nutrition, both in-person and remotely, as necessary

Track client participation data in Excel, Microsoft Forms, and Efforts to Outcomes (ETO) client tracking software

Create visual, audio and interactive learning tools

Participate in training and professional development relevant to the role

Other related duties as assigned

Qualifications

JOB REQUIREMENTS

Undergraduate degree or some college is preferred

Minimum of 1 year relevant work or classroom experience in nutrition, health, and/or human services field(s)

Experience with the education and/or nutrition programming

Previous experience working with refugees or immigrants preferred

Fluency in English, both spoken and written, is required

Fluency in Arabic, Rohingya, Dari, Burmese, Kiswahili, Nepali or other languages and cultures of the local refugee population is strongly preferred

Excellent verbal and written communication skills

Effective, professional presentation skills

Proficient in general office software programs, e.g., MS Office suite, email, internet applications and relational databases

Experience with client tracking software, Efforts to Outcomes (ETO), is a strong plus;

Proficient in media platforms and media editing software is a plus

Proven ability to work as a team member in a cross-cultural environment

Detail oriented with excellent organizational skills, ability to multi-task and complete work in a fast-paced environment

Valid driver’s license, reliable access to vehicle with current insurance, and the ability to travel regularly throughout the service delivery area preferred.

WORKING ENVIRONMENT

Standard office work environment combined with considerable time in the field and in neighborhoods where clients live and work.

Travel in and around the Dallas metro area to facilitate service delivery, build community relationships and represent the IRC with community partners.

Staff work remotely on a part-time to full-time basis per current office COVID safety protocols

Hours outside of typical office hours required at times.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

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