Cleaner/Cook Iraq Basra

All NRC employees are expected to work in accordance with the organization’s core values: dedication, innovation, inclusivity and accountability. These attitudes and believes shall guide our actions and relationships.

 

1. Role and responsibilities

The following is a brief description of the role.

 

Generic responsibilities

1. Clean the offices, meeting rooms, washrooms/WC, kitchen, and other common areas such as the compound
2. Ensure compliance with NRC procedures and policies
3. Ensure that washrooms are properly stocked with wash requirements
4. Dust and polish furniture, windows, doors and equipment
5. Empty waste paper baskets, dustbins and shredding machines
6. Prepare and serve tea and coffee to NRC staff and visitors
7. Report any relevant gaps, damages and breakages to line manager
8. Support the administration with ad hoc duties

 

Specific responsibilities

• Responsible for cleaning of entire office and guest rooms
• Ensure office and guest rooms floors are properly swept, mopped and dustbins emptied on daily basis.
• Ensure consumable items (soap, toilet rolls, paper towels) are replenished as required
• Carry out any other reasonable duties within the overall function of the job as may be assigned by the Field office Coordinator.

 

1. Competencies

Below competencies are important in order for the employee and the organisation to deliver desired results. They are relevant for all staff and are divided into the following two categories:

 

1. Professional competencies

These are skills, knowledge and experience that are important for effective performance.

 

Professional competencies for this position:

• Experience from working as a Cleaner in a humanitarian/recovery context
• Previous experience from working in complex and volatile contexts
• Documented results related to the position’s responsibilities

 

Context related skills, knowledge and experience:

• Fluent in Arabic with basic english

 

2. Behavioural competencies

• Planning and delivering results
• Working with people
• Handling insecure environments

 

1. Performance Management

The employee will be accountable for the responsibilities and the competencies, in accordance with the NRC Performance Management Manual. The following documents will be used for performance reviews:

• The Job Description
• The individual Work- and Professional Development Plan

The Competency Framework

 

for more information read the Job description

The Norwegian Refugee Council (NRC) is an independent humanitarian organisation helping people forced to flee. We work in crises across 31 countries, providing emergencies and long-term assistance to millions of people every year. We stand up for people forced to flee, advocating their rights. NORCAP, our global provider of expertise, helps improve international and local ability to prevent, prepare for, respond to and recover from crises. NRC also runs the Internal Displacement Monitoring Centre in Geneva, a global leader in reporting on and advocating for people displaced within their own country.

Employment with NRC may lead to employment in or deployment to Regions, Countries, Areas or Offices that may be host to considerable health, safety and security risks. NRC takes this very seriously and we have procedures in place to reduce known risks, but will never be able to take away all risks. NRC requires staff members who travel on an international contract to the field to undergo an medical examination with our medical provider. Employees must produce a Health Clearance Certificate before departure stating that there are no relevant health concerns. If staff are unable to provide this, NRC reserves the right to terminate the Contract of Employment.