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Employment status Full-Time, Non-Exempt
Hours per week 36-40
Reports to Assistant Nurse Manager
Job Purpose
The Medical Assistant at Siloam collaborates with the larger team at both the Melrose clinic and the Antioch clinic to provide patient care through intake, onsite diagnostics and treatments, patient education, and occasional home visits. Everything is done in the context of whole person care with a team model.
Primary Duties and Responsibilities
May provide nursing support directly for one specific provider or rotate among all the providers.
When needed, retrieves messages from the nurse voicemail, sending messages to the appropriate physician and/or their nurse.
Performs in-office procedures as needed: HbA1c, blood glucose, strep screen, U/A, pregnancy test, EKGs, audiometry, and spirometry.
Provides PO, IM, and nebulized medications as needed. May provide IV access on occasion.
Provides training and resource support for volunteer nurses.
Performs phlebotomy for in-office laboratory when needed.
Collaborates with other members of the team by making phone calls on behalf of the provider to the patient, pharmacy, or another physician’s office.
May provide patient education as directed by provider.
Provides patient follow-up through phone calls and occasional home visits.
Delivers care in the manner that preserves patient autonomy, dignity, and rights.
Participates in on-going quality improvement (QI) activities within the roles defined above.
Other Duties
May provide health education to community health workers within the Community Health program if designated.
May perform quality control measures on equipment if assigned.
Performs OSHA requirements for sharps containers, biohazard bags, and expired medications.
May perform sterilization of surgical instruments with autoclave protocol.
Education and Experience
Current National Medical Assistant Certification preferred
Current CPR certification
Diploma or Associates Degree from a Medical Assisting Program
Qualifications
Passionate about Christian ministry to the underserved and in full agreement with Siloam’s mission and core values
Willingness to serve persons with limited access to healthcare and who are from different cultures and faith beliefs
Computer literacy and familiarity with MS Office products as well as electronic medical records preferred
Outpatient experience is preferred
Adherence to OSHA and confidentiality requirements
Ability to work well in a team setting
Familiarity with medical terminology is preferred
Bilingual (Arabic/English)
Special Conditions of Employment
Annual TB screenings
Proof of previous Hepatitis B vaccination, although employee may decline vaccination by signing a declination form
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