Summary
Configure, Operate and Support for Charging System platforms.
Key Responsibilities
- Attending CMC meetings.
- IT BSS and VAS SPOC in Baghdad.
- Provide on-site operation and support for Charging System nodes.
- Develop, deploy and configure all required Business configuration on Charging System nodes.
- Timely resolution of escalated problem & trouble tickets.
- Perform pro-active monitoring for Charging System nodes.
- Track and debug issues on all Charging System nodes, provide sufficient data (logs, configurations, traces) to the vendor for proper issues analysis.
- Follow up on raised CSR on daily basis.
- Generate daily, weekly and monthly reports for Charging System nodes’ KPIs.
- Support business Units with all products and services configuration, inquiries , deployment and testing.
- Lead CS projects and upgrades.
Competencies
- Basic knowledge in SS7 and IP Protocols.
- Ability to work independently under demanding situations.
- Good knowledge in development tools (Shell , Java , Python , Perl …etc).
- Strong Unix/Linux administration skills.
- Good Database management skills (DDL & DML).
- Excellent Communication and Time Management Skills.
- Intelligent Network concept is a plus.
Language
- English (required)
- Arabic (required)
- Kurdish (preferred)
- Number of Positions: 1
- Experience: 3-5 years of work experience in relevant field.
- Education: Bachelor Telecommunication, IT or Software Engineering.
- Location: Baghdad
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