IT Help Desk Support

[Erbil,Iraq ]

NGO DESCRIPTION

 

NGO:
Founded in 2003, Women Rehabilitation Organization (WRO) is a non-profit, non-governmental, independent organization dedicated to working towards the protection and advancement of women’s and child rights and the engagement of all members of society across Iraq and the Kurdistan Region of Iraq (KRI). WRO supports the needs of all members of society in prevention and response to sexual/gender-based violence (SGBV) and increasing their access to quality integrated economic, social, protection, and health services. WROs mission is to engage as humanitarian aid workers to provide effective and efficient humanitarian aid and development support and empower individuals and communities to become agents of change where every woman, man and child have access to social justice, gender equality and a dignified life free from violence and discrimination. WRO vision is built on the principles and believes in collaborate and collective action of civil society, international organizations and individuals in investing in the communal needs of refugee, IDPs and host communities to forge social cohesion and peaceful coexistence.

In partnership with UN agencies, international organizations and governmental bodies, WRO has been able to successfully contribute towards meeting individual and community needs and WRO has become a local and regional expert in SGBV prevention and response and multi-sectorial holistic empowerment programming that fosters gender and protection mainstreaming. WRO has over a seventeen-year history of successfully delivering over 100 humanitarian and development initiatives focused on local, regional, and global advocacy, stabilization and reconciliation, peace building, general protection, child protection, SGBV prevention and response, psychological MHPSS and physical health and well-being, non-formal education, individual and community capacity building, wash, legal, advocacy, livelihoods, political and economic participation, voter and democratic awareness, reconstruction civil society and governmental capacity building and engagement initiatives. Furthermore, WRO is devoted to international commitments including contribution to Sustainable Development Goals (SDGs), UNSCR 1325 on women, peace, and security, and UNSCR 2250 on youth, peace, and security, and is committed to child safeguarding and combatting SEA with its zero-tolerance policies.

As a national and regional expert in holistic individual, family and community economic, education, protection, social, and equal participation empowerment. WROs efforts have shed light locally and internationally through awareness-raising and advocacy on many important issues such as mainstreaming gender-based violence (GBV) prevention and response across all sectors, sexual violence in conflict SVC, and other issues related to marginalized groups rights in Iraq and the Middle East through initiatives that directly impact tens of thousands of families each year including through the provision of lifesaving support and developmental dignified solutions and services that drive individual and collective healing, integration, inclusion, resiliency, self-determination, and peaceful coexistence with dignity and care. 

Responsibilities:

• Set up workstations with computers and necessary peripheral devices (routers, printers etc.)
• Check computer hardware (HDD, mouses, keyboards etc.) to ensure the functionality
• Install and configure appropriate software and functions according to specifications
• Develop and maintain local networks in ways that optimize performance
• Ensure security and privacy of networks and computer systems
• Provide orientation and guidance to users on how to operate new software and computer equipment
• Organize and schedule upgrades and maintenance without deterring others from completing their work
• Perform troubleshooting to diagnose and resolve problems (repair or replace parts, debugging etc.
• Maintain records/logs of repairs and fixes and maintenance schedule
• Identify computer or network equipment shortages and place orders

HOW TO APPLY:

Please submit CV and cover letter including earliest available start date and salary expectations to: [email protected] Subject Line:  IT Help Desk Support-Erbil-Your Name. Please note applications are accepted on a rolling basis. 

Thank you very much for your interest, as we are not able to reply to all applications, if your profile meets our needs we will keep in on file for future opportunities. Shortlisted candidates will be contacted in due time.