ob Identification : 1469
Locations : Istanbul, Turkey
Posting Date : 11/05/2021, 02:03 PM
Apply Before : 11/20/2021, 04:59 AM
Degree Level : Advanced/Postgraduate Degree
Job Schedule : Full time
Agency : UNDP
Grade : IB
Vacancy Type : International Personnel Service Agreement
Bureau : Regional Bureau for Europe and the CIS
Contract Duration : 1 Year
Education & Work Experience : Master’s Degree
Other Criteria : Working experience as a researcher, product/service designer with non-profits or public sector institutions
Required Languages : Language proficiency in both, written and oral English
Job Description
Background
UNDP is committed to achieving workforce diversity in terms of gender, nationality and culture. Individuals from minority groups, indigenous groups and persons with disabilities are equally encouraged to apply. All applications will be treated with the strictest confidence.
UNDP does not tolerate sexual exploitation and abuse, any kind of harassment, including sexual harassment, and discrimination. All selected candidates will, therefore, undergo rigorous reference and background checks.
Opportunities provided to youth will define the future of most developing countries. Today’s generation of young people is close to 1.8 billion – more than at any other time in history. Approximately 90% of them live in developing countries. With over half of the world under the age of 30, young people are crucial for the success of the 2030 Agenda for Sustainable Development. The issue of youth unemployment is seen as an urgent task and unlike the most targets, its deadline is set for 2020. In Europe and the CIS, substantial progress has been made towards political stability, consolidation of democracy, rule of law, and improvement of human rights records. However, despite the progress, many issues need to be addressed: after a period of relative stability, indicators of democratic governance in the region have recently shown declines in many countries.
The Istanbul Regional Hub (IRH) is UNDP’s main knowledge and advisory hub for the countries serviced by UNDP’s Regional Bureau for Europe and CIS (RBEC). In the region, UNDP works with national and international partners to strengthen the social contract between the state and society in a manner that protects human rights, promotes equality, and enhances social cohesion. The Hub also connects the region to a global network of development experts, to build knowledge and capacity, and to forge partnerships to meet the development challenges of a large and diverse region. The Hub implements the Regional Programme (2018-2021) that has been formulated based on the most crucial regional challenges in the region with a particular focus on a strengthened approach to specific sub-regional challenges.
The service designer is being sought to support service design for learning and adopting portfolio design and management approaches in CO teams, with a focus on urban transformation.
Duties and Responsibilities
In this context, we are looking for Service Designer for the Slovak Transformation Fund, within the Innovation Team. The designer will be support learning systems and service design for the City Experiment Fund and other portfolio design activities implemented by the IRH Innovation Team, including:
- Supporting the design and implementation of sense-making and other working sessions in portfolio design and dynamic management: Majority of City Experiment Fund-related activities are focused on extracting intelligence from and supporting the dynamic management of portfolios of interventions in participating cities. Selected candidate will support the design of relevant working sessions to best achieve set goals.
- Supporting the design and facilitation of portfolio design process, utilizing the portfolio stencils and applying the tools in portfolio design and dynamic management: Selected candidate will support the City Experiment Fund team to design, translate and build the portfolio design stencils and its processes with user-centered approaches.
- Developing recommendations to enable positive learning environment for portfolio design: This intervention is a set of adaptable/evolving suggestions that help program managers to set certain rules and guidelines for innovation experts to conduct easy-going and user-centered workshops and working sessions with the participants to explore topics of the portfolio process.
- Designing Tools and Templates for capturing learning goals, mindsets, and reflections around it: Derived from existing research and project-based interviews, selected candidate will design, deploy, and test a series of digital interventions that can be used at various stages in the portfolio design process. These interventions are aimed at helping various stakeholders to be able to plan and prepare for learning outcomes, constantly record, and reflect on new topics like systems thinking and create a feedback loop for the program to grow and evolve continuously.
- Designing Facilitation Guides for program managers to engage in organized group discussions: Selected candidate will design facilitation guides to create efficient spaces and structures for participants of portfolio design and management processes to use each other as resources and engage in shared learning activities.
- Researching relevant partners and emerging practices in the field of portfolio design.
- Setting up and managing a user-friendly knowledge library for portfolio knowledge and facilitation products: Collecting, editing, updating and organizing the current and new portfolio design and facilitation materials for both internal and external users by utilizing the already existing UNDP knowledge management systems
Institutional Arrangement
Selected service designer will perform tasks for UNDP, under the supervision of the Slovak Transformation Fund project manager in UNDP Istanbul Regional Hub.
Competencies
Required skills and competencies
- Language proficiency in both written and oral English is required.
Functional competencies
- Computer literacy in standard software applications cyYaYXU CdogT8
- Strong analytical abilities
Desired additional skills and competencies
- Ability to multi-task;
- Strong interpersonal skills and effective communication skills;
- Ability to plan and organize her/his work efficient in observing deadlines and achieving results;
- Excellent communication and analysis skills;
- Perfect reporting skills.
Required Skills and Experience
Education:
- Masters degree in design, product design, service design, or other areas related to design.
- Bachelor’s degree (with additional 2 years of experience) in design, product design, service design, or other areas related to design.
Experience:
- Master’s degree combined with some experience as a researcher, product/service designer with non-profits or public sector institutions. Or, Bachelor’s degree combined with 2 years of professional experience in a related field.
- Experience in working on at least 2 projects on tools and toolkits is an advantage,
- Experience in designing and implementing workshops based in systems thinking approaches is an advantage;
- Knowledge of software design tools is a requirement.
Disclaimer
Important information for US Permanent Residents (‘Green Card’ holders)
Under US immigration law, acceptance of a staff position with UNDP, an international organization, may have significant implications for US Permanent Residents. UNDP advises applicants for all professional level posts that they must relinquish their US Permanent Resident status and accept a G-4 visa, or have submitted a valid application for US citizenship prior to commencement of employment.
UNDP is not in a position to provide advice or assistance on applying for US citizenship and therefore applicants are advised to seek the advice of competent immigration lawyers regarding any applications.
Applicant information about UNDP rosters
Note: UNDP reserves the right to select one or more candidates from this vacancy announcement. We may also retain applications and consider candidates applying to this post for other similar positions with UNDP at the same grade level and with similar job description, experience and educational requirements.
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Application Procedure:
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