Vacancies in Syria

Job Description 1.      Role and responsibilities Generic responsibilities: Ensure adherence with NRC policies, tools, handbooks and guidelines Implement delegated Livelihoods project portfolio related to agricultural value chains according to work plans Prepare and develop status reports as required by management Ensure proper filing of documents Ensure that projects target beneficiaries most in need, and explore and assess new and better ways to assist Promote and share ideas for technical improvement Support with referrals to other

Description Provide rapid response to queries from customers pertaining to technical/ configuration questions. Attend to calls routed from call center while ensuring achievement of customer service targets in terms of response time and resolution. Ensure that all customer transactions are completed to the satisfaction of the customers in accordance with service level agreements and ensuring that the customers are informed on resolution. Assisting our customers with various technical issues that range in complexity. Learn thoroughly