Job Description
Zain Iraq is Actively recruiting to hire a B2B Account Executive in Anbar who is responsible for handling day-to-day sales activities in an efficient and timely manner whilst achieving a high level of customer satisfaction. The jobs are also responsible for having direct interaction with current and potential government and business customers making inquiries or seeking information on products and/or services.
Generating/increasing revenue with existing SME & SOHO accounts in your account list through selling VF voice products, services & solutions.
Responsible for developing, winning, with the main purpose of driving penetration in the accounts and increase customer satisfaction through a proactive, customized, personalized relationship.
- Understand the B2BSales and plans and participate in the achievement of objectives and targets
- Implement the B2B Sales policies and procedures
- Maintain B2B Sales information libraries where needed, identify new sources of information, respond to ad hoc requests for data, information, or analysis
- Deal with current customers and respond to sales inquiries/complaints via phone calls/e-mails/website/customer visits efficiently and effectively in line with established policies and procedures to ensure customer satisfaction and increase customer loyalty to Zain IQ
- Acquire new government and business customers and search for new leads to increase sales and hence revenues
- Ensure customers are aware of the full range of Zain IQ services/products/offers/renewals which may be relevant to their needs to increase sales and customer satisfaction
- Maintain good relationships with customers to ensure business continuity and growth
- Interact with Account Senior Executives and Account Managers, keeping them informed of relevant inquiries and providing backup and administrative support to ensure the efficiency of sales operations
- Accurately complete all sales-related administrative details for efficiency
- Coordinate with relevant Departments on billing transactions to finalize the customer’s payment on the system
- Update sales leads and sales forecasts information on the sales application to ensure accuracy of the information at all times
What Do You Need to Qualify
Education
- Bachelor’s degree in business administration-related field or equivalent
Experience
- Up to 2 years of experience in the related field
- Ability to work outside the office and Cover All Anbar Governorate
Competencies
Behavioral
- Serving our customer
- Achievement Driven
- Team Work
- Information seeking
- Problem Solving and Creativity
- Relationship Building
- Initiative
Technical
- Oral and Written Communication
- Technology Application
- Sales Management
About Us
Zain is a leading mobile voice and data service operator with a commercial footprint in 8 Middle Eastern countries with a workforce of over 6,000 people from different backgrounds, cultures, and nationalities. We provide comprehensive mobile voice and data services to over 49.2 million active individual business customers as of June 30, 2019.
We are proud to be an equal opportunity employer regardless of age, disability, ethnicity, or gender.
Apply for this job
To help us track our recruitment effort, please indicate in your email/cover letter where (vacanciesinsyria.com) you saw this job posting.