Case Managment / IPA Assistant (3 Months Contract)

Overview about Bonyan Organization

Independent non-profit organization care about the Syrian affairs, established in 2004

where it started its activities in the city of Aleppo north of Syria and was licensed in turkey in 2014

Bonyan’s refugee response program is structured around three axes: education, protection, and livelihoods.

Vision:

People’s development makes them prepared and responsible aiming to the rise of the Syrian society and the creation of its civilization.

Mission:

We work to improve the Quality of Education and strengthen the values to contribute to the rise of Syrian society.

Our Value:

Proficiency – Initiative – Welfare – Abundance

Job Description Details:

Job purpose:

This is a 3-month Case Management/IPA Assistant position based in Karşıyaka CPC, Gaziantep with a regular visits to Nizip CPC on a daily basis without any overnight in there. It is also requiring full-time performance of work in the assigned duty station.

You will report to Team Leader and will be working under the technical supervision of the Case Management/IPA Officer.

Duties and Responsibilities:

· Perform individual case management plans of refugee beneficiaries as part of the Case Management and IPA, and coordinates closely with the Case Management/IPA Officer for each case.

· Act as a point of contact for assessment of needs in consultation with the Individual Case, develop goals and plan interventions with the Individual Case,

· Have strong communication with service providers to ensure effective and appropriate interventions and follow-up, including for accompaniment to hospitals, service points, etc.

· Assisting in service mapping exercise to identify the available services and assistance for refugees with local authorities, I/NGOs, UN Agencies, and other governmental bodies, and keeping updated the service map of the organization on a regular basis

· Acting as a second focal point for referrals to and from CPCs for protection cases, in the absence of CM/IPA Officer or in need.

· Assisting CM/IPA Officer in planning and organizing information and awareness-raising sessions with project participants and communities about protection, child protection, and education-specific topics in close collaboration with PSS team members.

· Undertake distribution process of project materials and equipment procured through the fund in accordance with standard operating procedures, under the direct management of Centre Supervisor and CM/IPA Officer.

· Submitting daily reports to the Line Manager and Technical Supervisor, and report any problems in a timely manner.

· Take obligatory responsibility for data entry for each case and each stage of the Case Management/IPA process on daily basis by ensuring proper completion and filing of all documentation (soft and hard copy, as required).

· Support to Case Management/IPA officer to ensure that all processes are related to International Protection Standards.

· Performing internal & external reporting tasks in coordination with CM/IPA Officer and Centre Supervisor.

· Attending various meetings, workshops, and conferences and follows up all educational meetings to maintain professional development growth.

· Ensuring that center provides and consistently maintains a safe environment for project participants and beneficiaries. Maintaining professional relations with beneficiaries, the parents, staff, and volunteers.

· Contribute and suggest all protection and education project proposals relevant to center’s function.

· Perform any other tasks under the guidance of the direct and technical supervisors when required.

Academic Qualifications:

Bachelor’s degree in social science, or in the related subject area, a master’s degree will be an advantage.

Female candidates are highly encouraged to apply.

Requirements:**

· Knowledge of protection and key protection concern and at least 1 year of experience in the protection field or education, preferably working with vulnerable groups.

· Familiarity with the social protection system of the Government of Turkey and activities of relevant actors.

· Familiarity with the Government of Turkey regulations and system for refugees and asylum seekers residing in Turkey

· Turkish fluent and advanced proficiency in Arabic required

Skills

· Be well-organized, self-motivated, strong planning and reliable

· Excellent communication, reporting, and interpersonal skills

· Strong critical, analytical, and solution-oriented thinking skills

· Have a passion for or strong interest in the humanitarian field and human rights particularly related to refugees’ and children’s rights

· Commitment to humanitarian principles and values

· Commitment to equal opportunity and gender practice

· Computer skills (e.g., Microsoft Office, internet applications) are essential.

· Intermediate or advanced level of English

· Strong understanding of and engagement with the humanitarian context and I/NGO field.

· Ability to work independently and to prioritize deliverables, often with little oversight, in a fast-paced and complex environment.

· Good team player, flexible and capable of working with a multicultural team and culturally sensitive

· Ability to cope with stress, work under pressure often to strict deadlines

· Flexibility, adaptability, sense of humor, and patience