Customer Care Training Specialist
Summary Coordinate with HRA and Customer Care to prepare well trained staff and ensure the availability of updated information for all Commercial employees. Key Responsibilities Organize, control and implement training for all new Customer Care employees. Organize, control and implement functional on job training for all Customer Care functions. Prepare and update trainees booklets information. Update Customer Care staff with new procedures and services (announcement & update information resources information bank). Answer inquiries received from Customer […]
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