Customer Service Representative (Bilingual Required)
Job Description Department(s): Customer Service Reports to: Supervisor, Customer Service FLSA status: Non-Exempt Salary Grade: C – $19.7115 – $25.4808 ($41,000 – $53,000) PLEASE NOTE: Next Customer Service Training Class Start Date: 12/6/2021 Job Summary The Customer Service Representative (CSR) is the first line of contact for CalOptima members and providers. The incumbent will assist members and providers with questions related to the Medi-Cal programs for Orange County. Resolves member inquiries and complaints fairly and […]
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