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SVN 2021 262 Operations Manager (8 Positions) (P3) Washington, D.C., United States of America Context: The United States Refugee Admissions Program (USRAP) operates world-wide with a target of providing resettlement opportunities to tens of thousands of refugees each year. The International Organization for Migration’s (IOM) multi-disciplinary staff members provide a range of services and support to the USRAP including, but not limited to, case processing, migration health assessments, cultural orientation training, organized transportation and administration […]

Statement of Purpose: The Medical Scheduler will be responsible for providing a world class patient and family centered experience across the continuum that contributes to the customer satisfaction/retention, exceptional quality/value, and financial health in a high performance contact center environment. This position requires high quality customer service assistance when responding to inquiries pertaining to a variety of clinics under the IMAN Health Center umbrella. Medical Schedulers will be responsible for scheduling and registering appointments for