Community Service Worker

Job Purpose

Pacific Immigrant Resources Society (PIRS) is a community-based, non-profit organization serving immigrant and refugee women and their young children since 1975. We are currently looking for 2 Community Service Workers to support the program coordinator and outreach support team with client intake requests and follow-up. These two job postings will take place remotely and at our Food Hub sites, where both workers will also assist with food hub project logistics. Each candidate will be required to work onsite at one of the food hub sites (1 opening at the South Vancouver site; 1 opening at the South Burnaby site).

Work hours are as follows:
Job opening 1: South Vancouver Family Place Food Hub Site

Mondays 9:00 am to 3:00 pm

Friday 1:00pm to 3:00 pm

Other hours are flexible

Job opening 2: Journey Home Burnaby Food Hub Site

Wednesdays 1:00 pm to 3:00pm

Thursdays 9:00am to 3:00pm

Other hours are flexible.

These positions will report to the Program Coordinator.

These 2 job placements are funded by the Government of Canada through the Canada Summer Jobs program. Applicants must meet the eligibility requirements as stated in the eligibility criteria section below.

Key Accountabilities

Assist Outreach support workers with the intake of clients’ needs (e.g. food aid, settlement support, basic necessities, health and medical aid, resources, and referrals)

Help source, coordinate and distribute donations to immigrant and refugee families according to intake records

Help create an intake needs assessment form and intake donation tracking system

Offer translation if needed

Support the Food Hub project with logistics and food hamper distribution to registered families

Work collaboratively with Outreach Support Workers, and food hub and program teams

Help maintain food hub site facility safety to comply with the health and safety policies and procedures

Assist with the coordination of volunteer schedules and admin work

Help greet community members and create an inclusive space

Attend weekly Outreach Support Workers meetings

Eligibility Requirements

This work experience opportunity is for youth, who must:
be between 18 and 30 years of age at the start of the employment;

be a Canadian citizen, permanent resident, or person to whom refugee protection has been conferred under the Immigration and Refugee Protection Act for the duration of the employment; and,

have a valid Social Insurance Number at the start of employment and be legally entitled to work in Canada in accordance with relevant provincial or territorial legislation and regulations

Qualifications

High School Completion

Fluent in written and oral English and one other language an asset (Arabic preferred)

Proven ability to work collaboratively with ethnically and socially diverse volunteers and coworkers in a non-profit context

Proficiency with MS Office, Google Drive and Internet

Access to a vehicle is an asset

Passion for inclusivity and diversity, and interest in being part of a multicultural team

Possession of non-judgmental and genuinely positive attitudes (culture, religion, sexuality, special needs) and freedom from stereotypes

Attitudes and values compatible with the goals and philosophy of PIRS

Work Conditions

Remote work and onsite work (designated food hub location), with some travel to various locations to support work duties

This position is part time (23 week internship)

Work with participants who may have experienced trauma and who may speak little or no English

May require a moderate level of physical fitness to carry out duties of the position (including lifting and moving items up to ~10-15lbs)

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