CP Officer-Ramadi

[Ramadi,Iraq ]

1-Supervise and perform case management with case workers in their assigned location, including:

o Assigning cases to Case Workers in accordance with their experience, skills and capacity, and considering issues of age, gender, culture and identity;

o Supporting individual cases where required and provide regular monitoring of all aspects of case management services;

o Facilitating case conferences and peer to peer support groups for caseworkers;

o Scheduling and supervise regular case supervision meetings to provide technical and psychosocial support to caseworkers;

o Checking files for content, signed case management plan and closure forms

o Creating a schedule of home visits, reflecting the priority of each case;

o Reviewing staff caseloads to ensure they are manageable and adjusting as needed, to ensure equal and effective distribution of work – all in coordination with, and under the Child Protection Coordinator;

o Monitoring case management and progress of cases including Child Protection Information Management Systems (where CPIMS is used.) for all staff under supervision;

o Setting and monitoring standards for case management processes (e.g. timescales for response and follow up, eligibility for material support) and adherence to the KRI Case Management SOPs;

o Reviewing and analyzing caseload trends to inform programming;

 

 2- Updating the internal case management database in work locations in coordination with Case Workers;

3- Assisting in the management of CP Child needs assessments and mappings;

4- Prior to going on leave, providing a thorough handover to the other CP National Officer, in presence of the CP Coordinator, to ensure continuous and prioritized case management;

5- Evaluating case files and performance of Case Workers, using the “Case Workers Performance Evaluation Form”;

6- Providing inputs for the issuance of warning letters, upon request from the CP Coordinator;

 

 7- Recruiting Case Workers: reviews and screens CVs; develops, administers and grades written exams; sits on the interview panel for their project area and selects qualified candidates – all in coordination with the CP Coordinator;

8-Assisting Project Mangers in the management of the human resources of the CPUs (Child Protection Units) and CFS (Child-Friendly Spaces); monitoring their performance, offering guidance and on-the-job training; providing capacity building on CP;

9- Providing CP-related trainings, in coordination with CP Coordinator;

10- Keeping the Child Protection Coordinator up-to-date on trends, achieved results, planned activities, problems met by the Case Workers during their field work;

11- Assisting in the creation of any kind of project material, both technical and informational, in Arabic or Kurdish; and

Experience and requirements:

– University degree in in human/social sciences, Social Work, Psychology, Law

– Minimum 1 year of experience with child protection case management

– Trained in case management, protection assessments and GBV

– Ability to use MS Excel

 

Languages:

  Excellent command of Arabic is required.

  Working knowledge of English is an advantage

Send an up-to-date CV to: [email protected]

 Please specify “CP Officer_Ramadi” in the subject.

Only shortlisted candidates will be contacted