The Transitional Assistance Department is recruiting for Employment Services Specialists (ESS) who work directly with program customers in the County’s CalWORKs or Behavioral Health programs assessing employability, providing services needed to obtain employment, conducting workshops and monitoring individual program compliance using an automated case management system to maintain customer records.
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For more detailed information, refer to the Employment Services Specialist job description.
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CONDITIONS OF EMPLOYMENT
Background Check: Applicants must pass a background investigation, which includes fingerprinting, credit check, and/or medical exam, prior to appointment.
Bilingual Positions: Applicants fluent in American Sign Language, Arabic, Korean, Mandarin, Spanish, and/or Vietnamese are strongly encouraged to apply. Additional compensation is associated with positions requiring the use of bilingual skills. Applicants must pass written and oral language competency tests in order to be considered for bilingual vacancies.
Minimum Requirements
Experience: One (1) year of full-time work experience in: 1. CalWORKS Welfare-to-Work (WTW) 2. Workforce Investment Act (WIA)/Workforce Development 3. Regional Occupation Program (ROP) or 4. Department of Labor to Work Grant Services program performing ALL of the following:
Outreach
Intake
Interviewing
Referring customers/clients for services
- AND-
Education: Thirty (30) semester (45 quarter) units completed college coursework in behavioral/social science, business/public administration, education, or closely related field. A list of completed college coursework or legible transcripts MUST be submitted with the application if the applicant does not possess a completed Associate’s degree or higher in one the qualifying fields listed above.
Substitution: Additional work experience as an Employment Services Technician, or equivalent classification in a CalWORKs Welfare-to-Work (WTW), Workforce Investment Act (WIA), Regional Occupation Program (ROP) or Department of Labor to Work Grant Services Program, may substitute for the required education on the basis of one (1) year of additional experience for a maximum of fifteen (15) semester (23 quarter) units of the required education. Additional education will not substitute for experience.
NOTE: Eligibility Worker/Technician (working in programs such as CalWORKS, CalFresh, Medi-Cal and General Relief) and Child Support Officer/Assistant (working in child support establishment and enforcement) work experience is not considered qualifying work experience.
Selection Process
The online exam will consist of an evaluation of the candidate’s knowledge and skills in the following areas:
Interviewing and Interpersonal Skills
Self Management
Employability Services
Reading Comprehension and Attention to Detail
Basic Computer Usage
Application Procedure: To be considered for this excellent opportunity, please complete and submit the online employment application and supplemental questionnaire by 5:00 pm, June 4, 2021. Resumes will not be accepted in lieu of the application and/or supplemental questionnaire.
To ensure timely and successful submission of your online application, please allow ample time to complete your application and consider applying before the posted deadline date. Applicants will be automatically logged-out if they have not submitted the application and all required materials prior to the posted deadline. Once your application has been successfully submitted, you will receive an onscreen confirmation and an email. We recommend that you save and/or print these for your records.
If you require technical assistance, please review the Government Jobs online application guide or contact their Toll-Free Applicant Support line at (855) 524-5627. Please note that Human Resources is not responsible for any issues or delays caused by the internet connection, computer or web browser used to submit the application.
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