The Health Team Administrative Assistant will serve scholars alongside our Health Team Coordinator, Nurses, and Operations Team at our three campuses (located across the parking lot from each other) and provide expertise and oversight of school health logistics and contact tracing.
This individual will be responsible for working with students, families, and staff who have been exposed to COVID-19 and providing health education and guidance to interrupt ongoing disease transmission. Dialogue with contacts will be guided by standard protocols to obtain any symptom history and other relevant health information, provide instructions for self-quarantine, and make appropriate referrals to testing, clinical services, and other essential support services.
This position will require prioritization, prompt action, and attention to detail in documentation and data management as multiple investigations will be conducted simultaneously In particular, we are hoping this individual will be able to work as a liaison between Valor and the Metro Nashville Public Health Department to facilitate contact tracing during the COVID-19 pandemic.
KEY RESPONSIBILITIES
Initiate prompt communication with people exposed to COVID-19 (contacts) through phone calls, email, and other communication platforms as necessary.
Collaborate and coordinate with the Operations team to efficiently complete contact notification and monitoring assignments, which includes gathering seating charts, determining close contacts, etc.
Employ dynamic communication and interpersonal skills, cultural competency/sensitivity, tactful language, and empathetic interviewing skills to build rapport and maintain trust with patients of varied backgrounds.
Verify the contact’s identity during initial communications and prior to disclosing confidential information.
Assure confidentiality and carry out efforts to locate and communicate with families or staff in a manner that preserves the confidentiality and privacy of all involved.
Notify the contact of their exposure to COVID-19, following a script or guidance to provide COVID-19 health education.
Provide approved information and guidance on quarantine procedures and what to do if symptoms develop.
Conduct daily check-ins to assess signs/symptoms via locally designated method.
Manage and create the necessary GoogleSheet trackers to ensure that all appropriate families receive the correct communication.
Other administrative duties needed by the nursing team, as needed
QUALIFICATIONS
Required: High school diploma or General Education Development (GED) equivalent with up to two years of applicable community experience.
Required: High proficiency with use of computers (desktop, laptop, tablet) and Google Suite
Preferred: Associate’s degree or higher from an accredited college or university
Preferred: Experience working in the healthcare or public health field
Preferred: Bilingual in Spanish and/or Arabic
ADDITIONAL SKILLS AND EXPERIENCES
Ability to use discretion, maintain confidentiality and ethical conduct
Ability to work effectively with all levels of staff, establishing and maintaining collaborative professional relationships
Strong time management skills (organization, prioritization, multitasking)
Ability to work independently and as part of a multidisciplinary team
Ability and willingness to learn and utilize technology especially as systems are upgraded
Ability to learn and upgrade job skills in order to meet changing demands of the position
Ability to react well under pressure, handle and balance multiple demands at one time, work with frequent interruptions, and perform duties and tasks at expected levels of professionalism
Ability to use independent judgment and demonstrates initiative to act without being asked
Maintain appropriate confidentiality and stay current with confidentiality requirements
HOURS AND COMPENSATION
This position is available immediately. Hours are tentatively set to be Monday-Friday 1:00 pm-5:00 pm with some weekend hours (in the event of an emergency).
We offer competitive compensation, including retirement and health benefits from Metro Nashville Public Schools’ plan.
WHO WE ARE
Valor Collegiate Academies is a high-performing charter school network with a mission to empower our diverse community to live inspired and purposeful lives. Our scholars will graduate with academic skills, social-emotional skills, and positive character strengths that rival the outcomes of the best schools in the world.
At Valor, we believe that we can have the greatest impact on our community by committing to 4 key organizational anchors:
Top 1% Academics: We are passionate about meeting every scholar where they are – whether that is behind or above grade level – and supporting them to grow and excel. We define Top 1% Academics to mean that we strive to consistently be in the top 5% in the State of TN for both academic achievement and growth. All three Valor schools were recognized as Tennessee Reward Schools in the 2018-2019 school year.
Powered by Compass: We believe that in order to live inspired and purposeful lives we must focus on comprehensive human development. The Valor Compass, our nationally recognized comprehensive human development program, is designed to help scholars develop sharp minds as they strengthen their big hearts.
Thrive in a Diverse World: Valor was founded upon the belief that having a truly diverse community of families and learners in a thoughtfully designed model allows for everyone to have a higher quality and more meaningful experience. Our scholars and staff members come from various walks of life, racial and ethnic backgrounds, and home lives from within Davidson County.
Built to Last: We believe that being built to last means having strong, long-term operational infrastructure. This is largely driven in part by having talented people and keeping that talent at Valor. We believe in making the work we do sustainable, by providing our faculty high-quality coaching, development, and support.
Valor Collegiate Academies is an equal opportunity employer. We seek applicants of diverse backgrounds and hire without regard to color, gender, religion, national origin, citizenship, disability, age, sexual orientation, or any other characteristic protected by law. Candidates are evaluated solely on their qualifications to perform the work required.
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