Image Support Specialist Level 1 – Data Entry

SUMMARY

Under general supervision, performs basic data entry along with advanced NIS keying functions and transactions while performing expectations.

ESSENTIAL FUNCTIONS

Maintains confidentiality of CDS Global and its client’s proprietary information.

Performs basic along with advanced NIS keying functions including, but not limited to: All level 1 states, Forms ID keying, Recon Keying, List Keying, Data Entry/Heads Up, Verify, Reject Review, and Batch Setup.

Generates reject reports, locate batches, pull rejected items from batch.

Performs account lookup or data entry on client system of record (3rd party system).

Utilizes NIS batch editor to select complex batches and key with a high level of quality.

Works with general supervision while performing expectations.

Handles transactions that deviate from the usual procedures and standard processing.

Displays sense of urgency with job responsibilities.

Adheres to work schedule and attendance policies.

Reacts professionally to changes while remaining productive.

Works in a fast paced, flexible, team environment.

Treats colleagues with respect; communicates with honesty and transparency, candor and directness.

Works in a cooperative and professional manner, with all levels of employees, vendors and/or clients in a team-oriented environment.

Adheres to work schedule and attendance policies.

Reports to work station as directed by management.

Organizes tasks and resources to complete work and meet deadlines according to established departmental procedures.

Follows CDS Global ergonomic and safety policies.

The above duties may be performed anywhere form 0-100% of the workday.

ADDITIONAL DUTIES AND RESPONSIBILITIES

Assumes additional responsibilities as requested (or required).

Perform functions in other departments as work load dictates.

EDUCATION AND/OR CERTIFICATION, SKILLS AND LICENSING

High school diploma or equivalent preferred.

Intermediate verbal and written English communication skills

Basic math skills.

Basic PC knowledge and skills.

Working knowledge and skills to use job aids and a defined set of methods or operations processes while adhering to quality guidelines.

Above average attention to detail skills.

Above average accuracy and quality of work.

Problem solving skills.

Minimum typing skills requirement: 35 WPM.

10 ‑ key skills preferred.

Mandatory Training: (please choose one)

Training Dates and times to be determined.

Work Schedule:
Prefer 40 hour schedules. Part-time schedules available.

Monday – Friday 7am-3pm or 8am – 4pm

Salary:
Base wage = $13.50/hour

** Signing Bonus Opportunities Available**

Position Type: Full Time

Diverse teams achieve better results by leveraging a broad set of ideas and perspectives. Our ability to harness the ideas, experiences, and talents of CDS Global’s diverse and global workforce is integral to our continued success. We are committed to increasing diversity and strengthening our inclusive culture where all members of the CDS Global community can thrive.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be a complete list of all responsibilities, duties and skills required of personnel assigned to this job.

EOE/AA Employer including Vets and Disabled

Post-offer, pre-employment exam will be required.

Criminal background check will be conducted on qualified candidates.

As part of its continued efforts to maintain a safe workplace for employees, CDS Global requires that all employees who receive a written offer of employment on or after November 15th be fully vaccinated (as defined by the CDC) against the coronavirus by the first day of employment as a condition of employment, to the extent permitted by applicable law. CDS Global will consider requests for reasonable accommodations due to medical and/or religious reasons on an individual basis in accordance with applicable legal requirements.

Accessibility: If you need an accommodation as part of the employment process please contact Human Resources at:

Phone: 515-246-6837

Email: [email protected]

If you want to view the EEO is the Law poster, please choose your language: English – Spanish – Arabic – Chinese

If you want to view the EEO is the Law Supplement poster, please choose your language: English – Spanish – Chinese

If you want to view the Pay Transparency Policy Statement, please click the link: English

Degree Level : Some High School

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