Arabic

Customer Service for Content Creators – Arabic speaker

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What you can expect

You will play a pivotal role in supporting Content Creators and Influencers across leading social media platforms, empowering them to optimize their experience and grow their online presence. Will have the opportunity to build strong, trusting relationships with Content Creators, helping them achieve their goals and enhance their overall user experience.

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What you’ll do

• Assist influencers with account management, subscription services, technical troubleshooting, and effective use of platform tools to help maximize their reach and engagement;
• Make outbound calls and personalized follow-ups to ensure creators clearly understand available tools, services, and support, fostering a high-touch support experience;
• Offer in-depth support for content creation, marketing, and engagement tools, helping creators and SMB clients optimize strategies and enhance user experience;
• Identify recurring issues across creators, provide data-driven solutions, and share actionable insights to improve content performance and audience growth.

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What you’ll need

• Native level written and verbal communication skills in Arabic;
• Good knowledge of English (B2 level) required;
• Computer skills (basic skills mandatory, advanced skills like coding preferential);
• Excellent communication skills: verbal, written, listening skills;
• Ability to multitask and work under pressure.

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Benefits

• Possibility of cooperation with leaders in various industries;
• Stable work and career progression;
• Investment in training and personal development;
• Health Insurance since day one in the company;
• Possibility to live in one of our apartments;
• Initial flight expenses refund;
• Annually complementary return flight to your home country (within Europe);
• Free Portuguese language courses, sport activities and organized events;
• Monthly and Quarterly Bonus.

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Teleperformance Portugal

TP Portugal is one of the 25 best companies to work for in Europe, according to Great Place to Work®. It was also recognized as the Best and Largest Exporting Company and the Best Job Creator in Portugal by Exame magazine!

With more than 14 000 employees for 67 markets, TP Portugal provides services in 37 languages. With a multicultural, highly qualified, and deeply specialized team, it offers a wide range of integrated omnichannel solutions. TP is a pioneer in technology applied to customer support and maintains the highest security standards.

TP Portugal continues to grow. Join our team and find your place at TP!

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