LEAD EMERGENCY RESPONSE DISPATCHER in Bahrain Island, Bahrain

Summary You will serve as a Lead Emergency Response Dispatcher in the Emergency Management Department of NAVSUPPACT BAHRAIN. Responsibilities You will be responsible for work assignments of the other dispatchers, and that they are carried out effectively and efficiently in accordance with applicable laws, regulation, policies and procedures. You will receive emergency and non-emergency requests by telephone, mobile radio calls, mobile data computers or automatic alarms throughout the Navy Installation. You will obtain essential information from the computer aided dispatch system or caller and dispatch the correct emergency response units. You will communicate, via radio, with responding personnel to pass pertinent information regarding hazards that may be present at the emergency scene and obtain additional assets if requested by the Incident Commander. You will coordinate with military and civilian agencies in response to mutual aid requests, in accordance with locally established protocols. You will operate a variety of communications equipment such as Computer Aided Dispatch (CAD), emergency radios, Enhanced-911 (E-911), Enterprise Land Mobile Radio (ELMR), Telecommunication Devices for the Deaf (TDD), and computers. You will receive, analyze and disseminate information for many purposes including, but not limited to calls of distress, requests for non-emergency medical assistance, information inquiries, official notifications, and administrative communications. You will provide post-dispatch and pre-arrival instructions and maintain knowledge of all response resources available. Requirements Conditions of Employment Qualifications Your resume must demonstrate at least one year of experience at or equivalent to the GS-07 grade level or pay band in the Federal service or equivalent experience in the private or public sector. Specialized experience must demonstrate the following: 1. Responding to emergency and non-emergency calls for assistance via 9-1-1, admin phone lines and radio; and 2. Providing medical direction over the phone in response to emergency and non-emergency calls for assistance; and 3. Utilizing equipment (such as Computer Aided Dispatch, Geographic Information System MAP, Fire and Intrusion Detection System (IDS) alarm systems and Defense Biometric Identification System (DBIDS)) to obtain essential information requests and dispatch the correct emergency response units. Additional qualification information can be found from the following Office of Personnel Management web site: https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/#url=List-by-Occupational-Series https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/2100/dispatching-series-2151/ Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You must have color vision adequate to distinguish between green, red and yellow lights on alarm and equipment control panels and to read from multi-colored computer screen. You must be able to write and speak English clearly and distinctly so that they are easily understood over the telephone and radio and documentation is easily readable. You must be able to clearly hear conversations over the phone, and radio, regardless of the age or sex of the caller and to distinguish between different audible alarm tones used in dispatch. You may use hearing correction devices to augment their natural hearing in order to meet the requirements listed. Education No minimum education requirements. ICTAP Applicants: To be considered well-qualified and exercise selection priority as an ICTAP candidate, displaced Federal employees must satisfy all qualification requirements for the position and receive a rating in the highly qualified category (score 85) or higher. ICTAP candidates must provide copies of all of the following documentation at the time of application: 1) agency notice; 2) most recent performance appraisal; and 3) most recent SF-50 or notification of personnel action that includes position, grade level, and duty location. Applicants who do not provide this documentation will not receive consideration as an ICTAP candidate. For more information about ICTAP eligibility please review the following link: https://www.usajobs.gov/Help/working-in-government/unique-hiring-paths/federal-employees/career-transition/ Additional Information The current workweek is Sunday through Thursday. Employees hired from continental U.S. will receive Sunday Premium Pay (computed at 25% of basic hourly rate, eight hours per week). This position is covered by the Department of Defense Priority Placement and Alternate Placement Programs. Additional vacancies may be filled by this announcement. Pay retention may be granted when certain conditions are met. A tentative offer of employment will be rescinded if the selectee fails to meet the pre-employment requirements, including failure to report to any of the scheduled appointments. During the application process you will have the option to opt-in to make your resume available to hiring managers in the agency who have similar positions. Opting in does not impact your application for this announcement, nor does it guarantee further consideration for additional positions. Federal annuitant information: The selection of an annuitant is subject to the Department of Defense and Department of the Navy policy on the employment of annuitants. Policy information may be found at: http://www.secnav.navy.mil/donhr/Documents/CivilianJobs/FedCivAnnuitants.pdf Tour of duty will be 18 months unaccompanied/24 accompanied. The Office of the Secretary of Defense (Personnel and Readiness) limits the number of Bahrain based DoD personnel accompanied tours. Dependent entry approval from Commander, U.S. Naval Forces Central Command is required for all accompanied tours prior to extending the final job offer and prior to issuing Permanent Change of Station (PCS) orders. Accompanied tours are not guaranteed. To learn more about the living and working conditions at this military installation and additional Foreign Overseas information, please go to: https://www.secnav.navy.mil/donhr/Overseas/Pages/default.aspx Priority consideration will be given to military spouse preference and family member preference eligible residing in the commute area of the duty location for this position. Commute area is defined as the geographic area surrounding the duty location in which people can reasonably be expected to travel back and forth daily. Military Spouses and Family Members may apply 30 days before their anticipated arrival date. However, they will not receive preference until arrival at the foreign location. Additional documentation may be required prior to granting preference. Military spouses and family members who are appointed may not extend longer than 2 months following the transfer of the sponsor from the commuting area of the foreign duty station; 2 months beyond the separation of the appointee’s sponsor; or any time beyond the time employee ceases to be a family member. Military Spouse Preference applicants will be placed at the highest grade for which they have applied and are determined Best Qualified (BQ). A BQ military spouse possesses knowledge, skills, abilities, and competencies comparable to others who meet the competitive referral criteria for the specific position. PPP applicants will be placed at the FPL, if determined Well Qualified (WQ). To receive priority consideration, the FPL must be the same grade level or equivalent of the retained grade or the grade held immediately prior to separation.