Job Description
- We are currently looking for a Laboratory Software Solution Specialist at Roche Diagnostics who will be covering whole Turkey.
- The Laboratory Software Solution Team is specifically responsible for the feasibility, installation, configuration / optimization of digital products, first line customer support hotline, escalation of issues to global support team and the training of our customers on our Roche Digital Products.
- Working with colleagues in the Sales & Marketing teams, you’ll also assist on tender submissions and product demonstrations and liaise confidently with third party companies to support the digital solutions.
Qualifications
- Successful track record in IT systems support and implementation
- Advanced communication skills
- Able to travel domestically and internationally
- Server / PC hardware and network equipment knowledge, and wiring skills
- Hospital Laboratory experience, knowledge of core laboratory flow
- Familiarity with Healthcare Digital Solutions, Core Laboratory Middleware solutions, clinical pathology pathways and Hospital LIS systems
- A good level of English is essential as it is a position that requires constant collaboration with global teams.
- Located in İzmir, İstanbul or Ankara
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Who we are
At Roche, 100,000 people across 100 countries are pushing back the frontiers of healthcare. Working together, we’ve become one of the world’s leading research-focused healthcare groups. Our success is built on innovation, curiosity and diversity.
Roche is an equal opportunity employer.