At Ochsner, whether you work with patients every day or support those who do, you are making a difference and that matters. Come make a difference at Ochsner Health and discover your future today!
This job is responsible for ensuring the financial security of accounts for Ochsner patients, including functions associated with the posting of payments, adjustments, and transfers of adjudicated claims from insurance companies. Additionally, responsible for a variety of patient payments and trending errors with recommending how to prevent future errors.
Education
Required – High school diploma or equivalent
Preferred – Bachelor’s degree
Work Experience
Required – 2 years experience in customer service, healthcare, or leadership OR 1 year Ochsner experience with demonstrated success in relevant area
Preferred – Hospital and/or clinic revenue cycle experience and decision making, problem solving, analytical, and quality management skills, billing or financial experience
Knowledge Skills and Abilities (KSAs)
Must have computer skills and dexterity required for data entry and retrieval of patient information.
Effective verbal and written communication skills and the ability to present information clearly and professionally to varying levels of individuals throughout the patient care process.
Must be proficient with Windows-style applications, various software packages specific to role and keyboard.
Strong interpersonal skills.
Working knowledge and understanding of insurance adjudication process.
Working knowledge and ability to electronically post remittances in an efficient and timely manner.
Job Duties
Adequately prepares to post payments from the bank deposit that includes copies of checks, remittance advices, and explanation of benefits.
Accurate and timely handles processing of the insurance adjudication or guarantor payment on a daily basis.
Balances all processed amounts against reported bank totals.
Demonstrates competency in Federal, State, and Third Party regulations.
Demonstrate responsibility for professional growth and maintaining required knowledge and skills to perform the duties of the position.
Other related duties as required.
The above statements describe the general nature and level of work only. They are not an exhaustive list of all required responsibilities, duties, and skills. Other duties may be added, or this description amended at any time.
Ochsner is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.
Physical and Environmental Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Sedentary Work – Exerting up to 10 pounds of force occasionally (Occasionally: activity or condition exists up to 1/3 of the time) and/or a negligible amount of force frequently (Frequently: activity or condition exists from 1/3 to 2/3 of the time) to lift, carry, push, pull, or otherwise move objects. Sedentary work involves sitting most of the time, but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.
The incumbent has no occupational risk for exposure to communicable diseases.
Are you ready to make a difference? Apply Today!
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