Summary
Ensure the best quality of service and obtain customer loyalty and satisfaction by supervising the daily work operation in the Point of Sales.
Key Responsibilities
- Lead, develop and motivate team members to reach ultimate performance to achieve department and division objectives.
- Monitor Point of Sales achievements including Sales, products, value added services and ensure meeting the targets.
- Follow up with the daily work flow, distribute tasks and monitor staff performance.
- Welcome customers, answer their inquiries and solve customers complaints.
- Prepare shift and vacation plans to maximize Point of Sales efficiency according to peak and off peak days and hours.
- Monitor Point of sales neatness and maintenance issues on daily basis.
- Monitor, control and check Point of Sales stock and assets on regular basis in order to prevent any potential shortage.
- Check all Point of Sales daily work operation and related documents.
Competencies
- Leadership skills.
- Excellent communication skills.
- Good analytical skills.
- Good negotiations skills.
- Ability to work under pressure.
- Computer skills (MS Office).
Language
- Arabic (required)
- English (required)
- Kurdish (preferred)
- Number of Positions: 1
- Experience: 2-5 years of work experience in relevant field.
- Education: Bachelor in a relavent field.
- Location: Najaf
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