Prepaid Product Specialist

Summary

• Contribute to the ongoing development and monitoring of a range of products and services across the group.
• Provide pro-active support for all product managers across all product areas.
• Suggest enhancements to customer centricity of products and support product managers in ensuring ease of usability of all products in portfolio.

Key Responsibilities

• Track the status of existing products and new product developments across the whole portfolio and report on this weekly and monthly.
• Actively participate in the product development process, including concept and business case preparation, project planning and implementation, testing and launch.
• Ownership and delivery of key product development tasks as assigned from time to time and take leading roles in cross-functional project teams to deliver new products and services.
• Manage the allocation of numbers across all services and liaising with all departments to ensure timely and accurate set-up of new services as well as managing changes to existing services.
• Liaise closely with IT and technical departments to ensure timely and accurate delivery of services statistics and KPIs for both reporting and product management purposes.
• Assist in the reconciliation of reports and invoices submitted by suppliers.
• Research products and services in other markets and determine how best they could work with the Korek network and our customers.
• Review competitive products and services and advise on competitive positioning relative to Korek’s offering.
• Read, interpret and report on relevance of proposals submitted to Korek by potential vendors of products and services.
• Other duties as assigned.

Competencies

• Customer focused.
• Very good written and verbal communication skills.
• Highly analytical and results oriented.
• Comfortable with dealing with all levels of management.
• Highly motivated.
• Attention to detail.
• Challenging self-starter.
• Determined, persistent and hardworking.
• Enjoys interaction.
• Flexible and embraces change.
• Commercial and business acumen.

Language

• Kurdish (required)
• English (required)
• Arabic (preferred)