Product Performance Supervisor

Summary

Product Performance Supervisor will work closely with Product Marketing, Digital and CVM teams to assist to track key activities, evaluate their success, and identify how they contribute to the uptake and revenue growth in ensuring that products and offers have an adequate return on investment (ROI).

Key Responsibilities

• Assist in managing standard, processes and procedures for products and offer analytics.
• Track and report on key data points for running products, offers and campaigns.
• Analyze large quantities of data to create summaries and extract insights that guide managerial decisions.
• Demonstrate sound quantitative, analytical and problem solving skills with the ability to draw insights and recommendations from analysis and present proposals to internal stakeholders.
• Develop simulations including scenarios and forecasting based on data analysis and results to enable quick amendments to products and offers.
• Work with MIS to develop further reports to improve understanding of customer behavior.
• Define/Refine reports and ensure that they are created in a timely manner with the correct information.
• Perform trending analysis to highlight issues and draw possible conclusions as to their causes.
• Report on analytic results and insights back to relevant team members in the business.
• Use join multiple data sets to produce data assets that drive analytic insights and results reporting.
• Assist in identifying patterns and trends in data sets.

Competencies

• Good Knowledge in KPI and Reporting of telecommunication.
• Strong SQL skills required.
• Sound knowledge of reporting and visualization tools MS Excel, Pivot Tables, V- Look up, MS Power BI, PowerPoint.
• Excellent experience in A/B testing.
• Working technical experience with relational database servers, including Oracle.
• Strong familiarity with data preparation, processing, classification, and forecasting.
• Proven analytical and problem-solving abilities.

Language

• English (required)
• Kurdish (required)
• Arabic (preferred)

• Number of Positions: 1
• Experience: 3-5 years of work experience in relevant field.
• Education: Bachelor or Master in Computer Science, Business, or Mathematics.
• Location: Erbil