We are one of the fastest growing startups in the MENA region with 200+ team members from 30+ different countries.
We are looking for a Product Specialist to join our Product Team.As a member of our team,you get to tackle all sorts of problems and learn from them. You’re invested in the work we do and the products we bring to life.
As a Product Specialist, your role will lie at the intersection of customer feedback ,user experience, business strategy and engineering .You will ask the right questions and quickly learn how to anticipate problems before they escalate.When it comes to problem solving,you learn to prioritize and balance the needs of our team,internal stakeholders, and most importantly, the end-user of the products we build.
What will you be doing?
General
Scope and prioritize activities based on business and customer impact
Support for In-app actions on intercom/customer journey documentation update
Resolve issues reported by Business Intelligence team such as data discrepancies
Product Analysis: Utilize data and user feedback to suggest improvements
Conduct Product Discovery Activities
This includes customer interviews and understanding their process and pain points
Support Product Design
Supporting the product designer in the creation of multiple prototypes
Participating in user interviews and usability tests with customers
Collaborate with Engineering Team
Define detailed user stories and requirements
Coordinate with Quality Assurance team in troubleshooting bugs and quick resolution of client facing issues
What are we looking for?
Minimum 1-year experience in a start-up or corporate environment
Possess critical thinking and problem-solving abilities
Fluent in speaking, reading, and writing Arabic
A team player who enjoys collaborating with others
Analytical and data driven
Apply Now
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