Research Analyst – Dispute Resolution

Job #: req12655

Organization: IFC

Sector: Other

Grade: GE

Term Duration: 3 years 0 months

Recruitment Type: Local Recruitment

Location: Washington, DC,United States

Required Language(s): English

Preferred Language(s): French, Spanish, Russian, Arabic, or Portuguese

Closing Date: 8/9/2021 (MM/DD/YYYY) at 11:59pm UTC

Description

IFC—a member of the World Bank Group—is the largest global development institution focused on the private sector in emerging markets. We work in more than 100 countries, using our capital, expertise, and influence to create markets and opportunities in developing countries. In fiscal year 2020, we invested $22 billion in private companies and financial institutions in developing countries, leveraging the power of the private sector to end extreme poverty and boost shared prosperity. For more information, visit www.ifc.org.

The Office of the Compliance Advisor/Ombudsman (CAO) is the independent accountability mechanism for the private sector arms of the World Bank Group—the International Finance Corporation (IFC) and Multilateral Investment Guarantee Agency (MIGA).

Reporting directly to the President of the World Bank Group, CAO responds to complaints from people affected by IFC/MIGA supported projects in a manner that is fair, objective, and constructive with the aim of improving social and environmental outcomes on the ground and fostering greater public accountability of IFC and MIGA.

CAO has three roles:

• Dispute Resolution: Working to identify the causes of conflict and helping parties resolve concerns using practical and innovative approaches to dispute resolution (DR)
• Compliance: Overseeing compliance investigations of IFC’s/MIGA’s social and environmental performance, both on systemic issues and in relation to projects that raise substantial social and/or environmental concerns
• Advisor: Providing independent advice to the World Bank Group President and senior management of IFC/MIGA (Advisory Role)

CAO is seeking to hire a Research Analyst for its dispute resolution function.

Roles & Responsibilities

The CAO seeks a Research Analyst to assist CAO’s dispute resolution team. Reporting directly to the Principal Specialist Ombudsman, the Research Analyst will be expected to:

• Routinely gather and monitor information from inside (corporate relations) and outside sources (media, NGOs. Sponsors etc) on projects, current events, activities and thinking on issues related to CAO activities
• Produce project briefs for CAO Dispute Resolution, which will include preliminary research related to eligible cases, information retrieved from accessible internal and external sources, summary information on the complaint, detailed information regarding the parties to the complaint, contextual analysis including local, cultural and other conditions relating to the case
• Upload case information on the Case Management System (CMS)and ensure all relevant and important case points are recorded on the CMS, including telephone calls, documents, reports
• Provide logistical support and substantive inputs to DR Specialists in the management of cases, including field trips, conference calls, presentations
• Assist DR Specialists with case related activities as assigned, which may include engaging directly with parties engaged in a DR process
• Accompany DR Specialists to the field as required
• Provide support to the Lead/ Principal Specialist in developing the regional mediator network; such support may include the arrangement of workshops in various countries, and assisting in the recruitment of mediators to participate
• Provide general support to the Lead/Principal Specialist in the performance of his or her duties; such support may include the preparation of presentations relating to CAO DR work, data collection and analysis, drafting of information for the publications of reports and other communication tools
• Attend and document meetings as required

Selection Criteria

• BA/Masters degree and at least 5 years practical experience in the dispute resolution or related field, as a researcher, dispute resolution practitioner, lawyer or otherwise
• Interest in community-level development and social and environmental issues
• Experience of working with local communities in the developing world
• Comfortable working, individually as part of a team, in a pressured environment with issues of ethics and integrity at forefront of work
• Excellent inter-personal skills, sensitivity and clarity in writing, and communication in English
• Strong organizational and research skills
• A team player with a demonstrated ability to build and maintain effective relationships with colleagues and a wide range of external parties
• Proven capacity for being an independent thinker and self-starter, with ability to show initiative yet comfortable with taking instructions
• Proven ability to work in a team and intercultural environment, with minimal supervision
• Problem solver and results oriented
• Additional language skill is desirable (e.g. French, Spanish, Russian, Arabic, Portuguese)

World Bank Group Core Competencies

The World Bank Group offers comprehensive benefits, including a retirement plan; medical, life and disability insurance; and paid leave, including parental leave, as well as reasonable accommodations for individuals with disabilities.

We are proud to be an equal opportunity and inclusive employer with a dedicated and committed workforce, and do not discriminate based on gender, gender identity, religion, race, ethnicity, sexual orientation, or disability.

Learn more about working at the World Bank and IFC, including our values and inspiring stories.