Settlement Advisor/Diversity Trainer (Arabic Speaking)

Why the Y?

Imagine……

• A place where you are a part of one of the most respected human services organizations in

the world;

• A place where your work positively influences the lives of others in so many ways;
• A place where you can flourish in a values-based environment;
• A place where you will build a better future not only for yourself but also for those you

serve.

At the YMCA

• you will feel connected to community,
• you will meet new people,
• you will expand your knowledge base,
• you will have career development opportunities
• you will experience a rewarding job by helping support the building of healthy communities

Imagine accomplishing all of this while having fun in a challenging and dynamic atmosphere!

This is “Why the YMCA”.

Our Y

With health and fitness branches, camps, child care centres, community programs and

newcomer services across the region, reaching from Windsor in the West, North to Goderich,

South to Point Pelee National Park and East to Woodstock, the YMCA of Southwestern

Ontario is committed to the development of healthy communities. Our locations, programs

and services are designed to help our members and participants grow in spirit, mind and body

and are open to people of all backgrounds, beliefs and abilities.

This commitment includes a special focus on the region’s children and youth. From the kids in

our camps and those participating in soccer and swimming lessons, to youth who are new to

our communities from around the world, the Y is committed to helping our next generation to

grow and thrive, as healthy individuals and passionate future leaders.

In the past year, the YMCA of Southwestern Ontario has supported more than 165,000

participants with opportunities to learn, grow and live healthy lifestyles.

“The Y has given me more than I could imagine. It has helped my children have a happy,

healthy Mom – and you can’t put a price on that.” ~ Mary

“Y” not join these participants, our nearly 91,000 members and over 2500 employees and

volunteers in the region to share our vision of a healthy community?

As we continue to grow, we have a need for the following position:

Date: April 27, 2021

Position: Settlement Advisor/Diversity Trainer (Arabic Speaking) – Full Time contract

Location: YMCA Learning and Career Centre (Sarnia) – This position will be virtual while restrictions

related to the pandemic are in place. Once we are able to resume in person service, the

successful candidate will work out of our office located in Sarnia.

Start Date: May 24, 2021

End Date: December 3, 2022

Compensation: Commensurate with experience

Benefits:

• A complimentary YMCA membership which encourages you to embrace the Y’s philosophy

of health and well-being

• A discount on our Childcare and Camp programs

Responsibilities:

• Provide input on program planning and in the research and development of workshops

and materials that support diversity and inclusion at the organization and community

level.

• Compile relevant statistics and data needed to prove the benefits of diverse recruitment

and hiring practices and creating inclusive workplaces and welcoming communities

• Consult with local employers and community agencies to ensure that there is “buy in” for

the program with external partners

• Provide support to service providing organizations (SPOs), employers and community

partners in order to strengthen their capacity to employ and provide programs and

services to diverse immigration status populations

• Create and facilitate original and engaging diversity training program to be delivered to

external community partner and employers

• Work with communities and community leaders to increase awareness of the barriers that

exist for Newcomers to Canada and what can be done to eliminate and/or reduce them .

• Liaise with Orientation department to identify needs, trends and barriers to create

tailored curriculum and programming

• Create and/or maintain strong relationships with community partners and employers.
• Implement applied learning techniques as a means to provide guidance and information

to local employers and community agencies.

• Responsible for monthly statistical and narrative reports.
• Develop and implement assessment and outcome- based measurement tools to track

diversity workshop participant satisfaction and program effectiveness

• Determines eligibility for services and conducts initial assessments to identify needs and

obstacles to success.

• Provides guidance and information to newcomers in order to meet immediate everyday

needs including housing, banking, shopping, education, health services, etc.

• Assists clients in setting realistic goals, priorities and development of action plans through

solution focused settlement plan

• Refers newcomers to appropriate internal and external programs and resources, such as

Essentials to Integration (WC), Newcomer Youth Leadership Development Program,

Language Training, employment, education, health care, legal, recreation, etc.

• Implements accepted settlement counseling practices and procedures including accurate

documentation, continuous assessment, file maintenance and follow-up

• Maintain and expand client base through outreach, which includes community visits,

developing outreach materials and promoting community networks

• Represent the agency on appropriate community networks focused on immigration issues

and refugee status and work in conjunction with other agencies and community groups to

co-ordinate/facilitate the delivery of services

• Advocates on clients’ behalf, when appropriate, with agencies, organizations and

institutions

• Assists with exploration, research and development of workshops and programs that

address identified client needs

• Delivers group orientation and information sessions for newcomers and the public
• Provides leadership and direction in assigned projects that benefit our clients and the

YMCA i.e. Strong Kids, Peace Week, etc.

• Recruit, train and supervise volunteers for the program
• Handles administrative and clerical duties, including back-up reception, as required

Qualifications & Experience:

• Post Secondary Degree or Diploma in a related Human Services, Counselling, or Education

discipline

• Knowledge of Immigration Law, and government funded/ community programs (i.e.

Ontario Works, Legal Aid, CAS, etc.)

• Fluency in Arabic and English is required.
• Proficiency in Microsoft Office, video conferencing tools such as Microsoft Teams and

familiar with using a database.

• Demonstrated understanding and sensitivity towards the challenges facing immigrant

newcomers.

• Experience working with diverse populations
• Settlement Counseling and solution based counselling background
• Proven ability to understand and interpret complex documentation, applications, etc.
• Highly developed research skills
• Comfortable and effective communicating in group situations
• Previous experience working within the Settlement Sector (an asset)
• Must provide a current Criminal Record Check as per the Association’s policies.

Competencies:

• Inclusion: Values all people for their unique talents and takes an active role in promoting

practices that support diversity, inclusion and cultural competence.

• Communication – Listens and expresses self effectively and in a manner that reflects a true

understanding of the needs of the audience.

• Project Management – Supports goal attainment by prioritizing activities, assigning

responsibilities in accordance with capabilities, monitoring progress and evaluating impact.

• Innovation – Participates in the generation, experimentation and implementation of new

approaches and activities that improve and expand the Y’s mission and work.

• Quality results – Demonstrates and fosters a strong commitment to achieving goals in a

manner that provides quality experiences.

• Emotional Maturity: Demonstrates effective interpersonal skills.
• Community: Delivers the benefits of good health, strong connections, greater self-

confidence and a sense of security to all who seek it.

• Relationships Builds authentic relationships in the service of enhancing individual and team

performance to support the Y’s work.

• Influence: Employs influence strategies that engage, motivate and build commitment to the

cause and overall Y goals.

• Developing Others: Recognizes and acts on the need to continually develop others’

capabilities to attain the highest level of performance possible.

• Decision Making: Integrates logic, intuition and sound judgment to analyze information to

identify greatest opportunities, make sound decisions and solve problems.

• Self Development: Is dedicated to the improvement of own capabilities, and demonstrates

this through the continual expansion of knowledge and skills.

• Change capacity: Leads self and others through change by navigating ambiguity

appropriately and adapting well to new situations, obstacles and opportunities.

To Apply:
1. Submit resume and cover letter to [email protected]

2. Deadline for application is Friday May 16, 2021

We thank all applicants for their interest; however only those selected for an interview will be

contacted.

The YMCA of Southwestern Ontario is committed to providing a barrier-free environment for all

stakeholders including our members/participants, employees, job applicants, suppliers, and any

visitors who may enter our premises, access our information, or use our services. As an organization,

we respect and uphold the requirements set forth under the Accessibility for Ontarians with

Disabilities Act (2005), and its associated standards and regulations.