Specialist, IDELA Communications

Summary

The Specialist for IDELA Communications will lead the operation and growth of the IDELA website and be a public face for the IDELA brand globally. You will advance the uptake of IDELA and further Save the Children’s efforts to disseminate information and increase learning on Early Childhood Care and Development. You will work in close collaboration with the Advisor for Learning, Evaluation, and Research, as well as others on the Save the Children Research and ECCD Team

Essential Duties, Responsibilities and Impact

Manage and administer the IDELA website and associated databases (40%)

Ensure the operation of the main website and microsite through appropriate hosting and maintenance contracts

Liaison with website vendors and ticketing portals to deal with bugs and issues on website

Monitor website functioning and create reports on web traffic using Google Analytics

Oversee prioritization of updates and implementation changes to page content, links, photos and data pages

Organize and maintain IDELA content and knowledge (20%)

Manage the organization, review and posting of content to the website.

Manage SharePoint databases of content and data; ensure systems are fit-for-purpose and compliant with Save the Children’s data storage requirements.

Contribute information about website functioning and partner activity to funding proposals and donor reporting.

Manage internal and external partner relationships around the use of IDELA (20%)

Manage internal and external partner relationships around the use of IDELA for MOUs, data enquiries, and IDELA email

Coordinate content solicitation campaigns from partners

Act as point of contact for questions submitted to the Community of Practice

Implement IDELA communications strategy (20%)

Implement annual communications strategy incorporating evidence of successful strategies from previous years and targets for new year

Design monthly newsletter and social media posts; collaborate with partners for content

Coordinate webinar series with internal teams and external partners

Collaborate with IDELA partners on conference or event opportunities for IDELA promotion; ensure advertising before event and communication post-event.

Required Background and Experience, Skills and Behaviors

High School diploma, plus at least three (3)years of relevant experience

Demonstrated experience operating back end of a WordPress CMS

Proven experience designing and/or contributing to development of web content, publications, and materials, and designing and administering a content management system, including SharePoint

Proven successful planning and management of communities of practice, professional events, trainings, meetings, or workshops

Professional proficiency in Microsoft Office Suite

Professional proficiency in spoken and written English, especially in copyediting the work of others

Demonstrated ability to schedule and prioritize tasks often with competing deadlines

Proven attention to detail to manage complex tasks

Demonstrated ability to successfully communicate and collaborate with individuals and teams at all levels

Demonstrated commitment to fostering and maintaining an environment of diversity, inclusion, and belonging

Preferred Background and Experience, Skills and Behaviors

Experience with HTML and CSS coding

Experience using Google Analytics and Google Webmaster tools, especially for search engine optimization

Experience supporting international programs with knowledge management or project management

Proficiency in second language, especially Spanish, French, or Arabic

Why you should join the Save the Children Team

Save the Children US offers outstanding benefits that include health, dental, vision and life insurances, pet insurance, short-term and long-term disability coverage, an Employee Assistance Program, 403(b), generous vacation, personal sick leave, family leave, parental/adoption leave, commuter benefits, dress for your day, and much more.

Click here to learn more about how Save the Children US will invest in YOU!

About Save the Children

Save the Children believes every child deserves a future. In the United States and around the world, we give children a healthy start in life, the opportunity to learn and protection from harm. We do whatever it takes for children – every day and in times of crisis – transforming their lives and the future we share.

Our work for children and their families requires that we commit—at every opportunity—to work together to identify and dismantle persistent systemic and structural racism, inequality, and any other forms of discrimination in this country and beyond. As an anti-racist organization, Save the Children will not tolerate discrimination in any form—in our employment practices, amongst our staff, in our leadership or toward the people we serve. We stand in solidarity with all people to fight for equal rights, justice, inclusion, and belonging.

We provide equal employment opportunities (EEO) to all employees and qualified applicants for employment without regard to race, color, religion, gender, gender identity or expression, ancestry, sexual orientation, national origin, age, handicap, disability, marital status, or status as a veteran. Save the Children complies with all applicable laws.

Save the Children is committed to conducting its programs and operations in a manner that is safe for the children it serves and helping protect the children with whom we are in contact. All Save the Children representatives are explicitly prohibited from engaging in any activity that may result in any kind of child abuse. In addition, it is Save the Children’s policy to create and proactively maintain an environment that aims to prevent and deter any actions and omissions, whether deliberate or inadvertent, that place children at the risk of any kind of child abuse. All our representatives are expected to conduct themselves in a manner consistent with this commitment and obligation.

Save the Children is committed to minimizing safety and security risks for our valued employees, ensuring all are given training, support and information to reduce their risk exposure while maximizing the impact of our programs for children and families. Our shared duty, both agency and individual, is to seek and maintain safe working conditions for all.