Direct Sales Manager

System Engineer


Description

This position is responsible for advanced tasks related to system administration, servers’ maintenance, automation, building deployment pipelines, conduct advanced troubleshooting, working with complex distributed systems and storages.

  • Plan and deploy various solutions and systems based on business needs.
  • Provide technical support and guidance to the Sysadmins team.
  • Troubleshoot complex and advanced issues that’s escalated by the Sysadmins.
  • Plan for deployments or upgrades, recommend and configure various systems (Virtualization clusters, SDS clusters, Hyperconverged systems, Clustered DBs, VoIP systems).
  • Contribute to the company’s git repositories by writing automation scripts, Ansible
  • Playbooks and CI/CD pipelines that’s speed the process of managing, deploying or administering various systems.
  • Provide level 3 support for core systems including but not limited to: (Identity Management Systems, CCTV, Email system, Storage arrays and clusters, Firewalls, Network monitoring systems, PBX and Call Manager, Web servers, Load Balancers, Backup and Data protection software, DNS, and NTP).
  • Test and implement systems including security patches, routine upgrades, and configuration changes. This includes testing and validation in development and quality environments prior to implementation on actual production systems.
  • Contact vendors and support providers through ticket systems, email or phone to solve issues and bugs.
  • Maintain Security, Backup, and Redundancy strategies.
  • Apply patches and updates on various systems.

Requirements

1-Bachelor degree in technology related fields or equivalent.

2-One of the following certificates: RHCE, MCSE, VCAP-DCV, Citrix XenApp and

Xen Desktop Advanced Administration, CCNP Collaboration3- 5 Years in IT system/hardware Support and Administration of Network and IT Applications.

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