Telseller

Mission Statement

Responsible for the support of sales processes via phone calls to the customers.

Main Responsibilities

• Keeping contact with the customers via phone calls.
• Forecast customers’ product needs, increase sales, check amount of sent goods to customers.
• Include all necessary information to customer calls phone book, update it on a regular basis.
• Keep updated immediate manager according any problem.
• Realise requests of customers, research complaints, solve problems as soon as possible.
• Convey company’s high reputation to customers by building friendly, helpful and reliable relationship with them.

Candidate Education

Fresh bachelor graduate.

Capabilities

• Effective Communication skills (Verbal and Written) including the ability to prepare reports, proposals, policies and procedures.
• Proficient with Microsoft Office especially MS Excel.
• Upper Intermediate in English (and local language if an expat).
• Potential to be promoted to key management roles in the country.
• Strong sense of responsibility.
• Remains calm and self-controlled under stressful situations. Works to deliver the best interests of the organisation at all times.
• Able to perform tasks effectively with minimum help.
• Team building skills.

Competencies