Warehouse Coordinator

Summary

• To make sure the warehouse procedure/policy is correctly implemented in the region, e.g. implementation of WMS and monitor daily the activities in WH region.
• To assist all departments within the warehousing environment, inclusive of all the activities relating to the daily logistics & supply chain movements of the inbound / outbound shipment handling within the warehouse.

Key Responsibilities

• Assist with the offloading or movement of shipments from transporter vehicle to warehouse location.
• Sort / group and pack all received items in an orderly manner so that its countable and advise on any discrepancies detected.
• Ensure that special care and handling is taken when offloading different categories of stock that require “Special handling” indicators.
• Place “identification labels” on shipments that require labels.
• Updating the system or ensuring data updated on the system is accurate.
• Coordinating with warehous or transport service providers to clarify queries in the absence of the supervisor.
• Coordinates with the inventory control team on matters of system and operational anomalies and stock replenishments.
• Regularly coordinates with the transport service providers for availing vehicles for warehouses.
• Forwarding end users requirements vide WMS documents to the warehouse supervisor.
• Providing end user with spontaneous status updates of their shipments.
• Clarifying issues related to the integrity of WMS with warehouse personnel for client feedback regularly.
• Maintaining records and updating database of all transactions for analysis and monitoring of performance i.e. service levels.
• Ensure all deliveries are despatched at their designated time slot to be on site at the requested time by the technical team with the assistance of the immediate supervisor.
• Plan & develop daily schedules of deliveries and pickups that meet service and efficiency standards ensuring customer satisfaction.
• Maintain files and email communications for all the shipments.
• Successfully implement the WMS in regional Warehouse.
• Report the transactions to the manager and HQ.
• Reporting functionally to the Sourcing department HQ and administratively to region.
• Any other task may be assigned and related to warehouse and logistics activities.

Competencies

• Management Competencies:
  – Excellent communication skills.
  – Excellent in MS Office skills and ability to handle WMS functions.
• Behavioural Competencies:
  – Service oriented and customer focussed.
  – Ability to clearly and concisely present both written and/or oral information.
• Technical Competencies:
  – Process and quality oriented.
  – Accurate in data processing.
• Other Competencies:
  – Positive attitude & self-motivated.
  – Product and supplier knowledge.
  – Capable to build strong and long-term team.

Language

• English (required)
• Arabic (required)
• Kurdish (preferred)