Head of Operational Training – Area


Head of Operational Training (Area) – Baghdad – Subject to Contract Award

Make a difference every day

The Job Opportunity

The Head of Operational Training, ACC is responsible for the implementation of operational training within the Baghdad Area Control Centre ACC specialty. The post reports to the DYSIM Manager but also interfaces very closely with the Operations Mentor, the Academy Training Mentor, Iraq Civil Aviation Authority and other ICAA Managers.

Key accountabilities

  • Assist in the development and implementation of training procedures to ensure that the provision of ATS is fully compliant with National and International standards and recommended practices.
  • Assist in monitoring the operational standards and status of all ACC ATCOs and OJTI’s, and ensure that all relevant training and competency checks are completed as required.
  • Recommend improvements to the Unit Training Plan (UTP) and other relevant training documents.
  • Implement remedial actions as a result of recommendations from incident investigations
  • Develop, maintain and implement simulator training to meet both operational and student training requirements for ACC.  Assist in the use of the simulator for any incident replays or procedure developments and evaluations.
  • Maintain currency on Area surveillance and procedural control.
  • Interfaces with and required to influence OJTIs and ATSIs in order to deliver the highest standard of air traffic services training.

What we are looking for in our candidates:

  • Adapt well to changing priorities.
  • Intuitive with outstanding interpersonal influencing and communication skills; able to develop and motivate others.
  • Ability to see problems as opportunities and to manage well under pressure.
  • Ability to communicate effectively both in writing and verbally and convey complex information in an easily understood format.
  • Ability to prepare reports when required.
  • Able to schedule, direct and supervise operational training.

Specific requirements

  • Must have held a Certificate of Competence in Area Control within the BACC to assume the duties of this position.
  • Experience instructing in a classroom environment.
  • Experience in the implementation / development and maintenance of an ATCO training program
  • Simulator experience including building and maintaining exercises

Working with Serco

At Serco, not only is the nature of the work we do important, everyone has important role to play.

https://www.serco.com/me

We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.

Join Us

By joining Serco you will have unlimited access to our Global Employee Networks – SercoInspire (Gender), SercoEmbrace (Multicultural), and SercoUnlimited (Disability). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging.

Take pride in what you do

Serco is committed to Equal Employment Opportunities and is committed to ensuring the safety of all of its employees through its Zero Harm initiative. Please visit www.serco.com/careers for more information.

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