Immigration Assistant

Requisition ID: req22322

Job Title: Immigration Assistant

Sector: Immigration & Citizenship

Employment Category: Fixed Term

Employment Type: Full-Time

Open to Expatriates: No

Location: San Diego, CA USA

Job Description

The Immigration Assistant will mainly provide administrative assistance.

Major Responsibilities:
Manage front desk administrative duties; including scheduling clients for immigration legal service appointments and assisting clients with status updates;

Respond to client inquiries and regularly update communication log;

Communicate USCIS appointment notice information to clients;

Receive and sort mail;

Update case files and database, filing;

Prepare closed files to be sent to off-site storage facility;

Other related duties as assigned.

Qualifications

Undergraduate degree in relevant field preferred;

Experience serving immigration clients required;

Experience working with a non-profit or non-governmental organization; preferably in a casework or social services setting;

Possess excellent communication skills both oral and written;

Ability to work with clients who speak limited English;

Be creative and have the ability to work independently without close supervision;

Excellent interpersonal skills: the ability to work effectively with partners and colleagues in a cross-cultural, multi-disciplinary environment;

Solid organizational skills with the ability to juggle multiple tasks, set priorities, effectively manage time, and meet deadlines;

Ability to be flexible and work well under pressure in a fast-paced team environment;

Proficient in English, both spoken and written; bilingual ability in one of the predominant languages of the local client base is required (Spanish, Arabic, Swahili, Dari/Pashto).

Working Environment:
Standard professional office environment with occasional opportunities to participate in workshop events;

Requires occasional weekend and/or evening work.

COVID-19 Vaccination Requirement: In accordance with IRC’s duty to provide and maintain a workplace that is free of known hazards and our commitment to safeguard the health of our employees, clients, and communities, IRC requires candidates who are selected for interview to furnish proof of vaccination against COVID-19 in order to be considered for this position.

Commitment to Diversity and Inclusivity: IRC is committed to building a diverse organization and a climate of inclusivity. We strongly encourage applications from candidates who can demonstrate that they can contribute to this goal.

Equal Opportunity Employer: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.