The primary responsibility for this position is conducting semi-structured telephone interviews regarding access to health care in the state of Michigan. Interviews will take place at the offices of the Child Health Evaluation and Research (CHEAR) Center. This position will provide training and experience in survey research methods.
Responsibilities*
Conduct interviews using a structured protocol
Record interview responses using a computer-assisted data entry module
Participate in quality assurance and performance improvement activities
Outstanding performers will have opportunities to become shift supervisors
Required Qualifications*
Ability to communicate clearly and politely via telephone
Excellent attention to detail
Strong computer/keyboarding skills and familiarity with Windows-based computing
Ability to work well with others in a shared workspace
Reliable and punctual attendance
Desired Qualifications*
Experience conducting professional interactions by telephone
Comfort talking with people from diverse backgrounds
Individuals fluent in Spanish or Arabic should note that on application
Additional Information
Standard schedule can range from 8-30 hours per week, depending on availability
Hours range from 10 am to 8 pm
Starting pay rate is $15-$20/hour depending on qualifications
Background Screening
Michigan Medicine conducts background screening and pre-employment drug testing on job candidates upon acceptance of a contingent job offer and may use a third party administrator to conduct background screenings. Background screenings are performed in compliance with the Fair Credit Report Act. Pre-employment drug testing applies to all selected candidates, including new or additional faculty and staff appointments, as well as transfers from other U-M campuses.
Application Deadline
Job openings are posted for a minimum of seven calendar days. This job may be removed from posting boards and filled anytime after the minimum posting period has ended.
U-M EEO/AA Statement
The University of Michigan is an equal opportunity/affirmative action employer.
U-M COVID-19 Vaccination Policy
COVID-19 vaccinations are now required for all University of Michigan students, faculty and staff across all three campuses, including Michigan Medicine. This includes those working or learning remotely. More information on this policy is available on the Campus Blueprint website or the U-M Dearborn and U-M Flint websites.
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