Legal Operations Specialist

Minimum qualifications:
Bachelor’s degree or equivalent practical experience

1 year of experience working in law, policy, program management, and/or operations

Preferred qualifications:
Experience working with internet technologies, and related policy and regulatory environments

Experience managing complex projects, tracking progress, and launching on time

Experience in support operations, monitoring SLAs, and managing metric summaries to leadership

Knowledge of spreadsheet softwares, SQL, HTML, and/or Python

Excellent communicator with great presentation skills

Fluency in Arabic, French, German, Spanish, Portuguese, Mandarin, Korean, Japanese, Hindi, Bengali, Urdu, Bhasa, Thai, Vietnamese, Russian, and/or Turkish

About the job

Our Legal team needs more than attorneys to keep things moving. Our Legal Operations team is charged with improving and maintaining the Legal team’s internal processes, systems and tools. Responsible for tracking objectives, coordinating financial planning and solving technology challenges, you are entrepreneurial, proactive and highly organized. You keep costs down, engage third-party vendors and make the Legal team’s services better, faster and more efficient.

YouTube Legal Operations is dedicated to ensuring that YouTube is a place for users, viewers, and creators around the world to belong, create, and express themselves. Whether understanding and solving their online content concerns, navigating within global legal frameworks, or writing and enforcing worldwide policy, the team is on the frontlines of enhancing the YouTube experience, building internet safety, and protecting free speech in our ever-evolving digital world.

As a Legal Operations Specialist, you will uphold our values while balancing the legal and regulatory requirements we face around the world with the needs of YouTube’s users, partners, and advertisers. You will manage complex legal issues from all over the world and ensure that removal requests are processed efficiently and accurately. You will focus on delivering solutions and managing cross-functional projects that aim to help our team manage legal issues and regulatory risks. You will be dedicated to providing outstanding customer support, educating internal stakeholders, and improving the YouTube legal removals experience for our users.

20th century laws don’t always solve 21st century problems, and Google Legal crafts innovative approaches for working with some of the toughest legal challenges of the information age. Whether you’re a patent attorney, an intellectual property expert or an engineer headed to law school, Google Legal lets you address unanswered legal quandaries and create new precedents. Our innovative services raise challenging questions that demand creative and practical answers. We provide those answers by working at the crossroads of the law and new technology, helping Google build innovative and important products for users around the world.

Responsibilities

Plan and implement strategies for management of regulatory pressure and compliance efforts that scale to multiple markets.

Design and drive process improvements and infrastructure solutions to scale our operations and enhance operational quality and transparency.

Draft concise executive communications, prepare presentations, and set timelines for regular updates to leadership.

Process removal requests efficiently and accurately, including trademark issues, counterfeit issues, defamation issues, court orders, and requests from government agencies. Review of graphic, controversial, and sometimes offensive video content will be involved in this job.

Develop internal and external educational materials, and design new workflows to support the strategic directions of the business.

Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google’s EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.