2021-11-15
The Danish Refugee Council assists refugees and internally displaced persons across the globe: we provide emergency aid, fight for their rights, and strengthen their opportunity for a brighter future. We work in conflict-affected areas, along the displacement routes, and in the countries where refugees settle. In cooperation with local communities, we strive for responsible and sustainable solutions. We work toward successful integration and – whenever possible – for the fulfilment of the wish to return home.
The Danish Refugee Council was founded in Denmark in 1956, and has since grown to become an international humanitarian organization with more than 7,000 staff and 8,000 volunteers. Our vision is a dignified life for all displaced.
All of our efforts are based on our value compass: humanity, respect, independence and neutrality, participation, and honesty and transparency.
DRC has been operating in the Middle East and North Africa (MENA) region for over a decade, running a combination of emergency, livelihood, protection and advocacy programmes through Country Offices (COs) in Algeria, Libya/Tunisia, Syria, Iraq, Jordan, Lebanon and Turkey with a Regional Office (RO) in Amman. DRC has 17 offices and approximately one thousand staff members across the MENA region. Following an internal HQ restructuring, from 1st January 2018 the region is focusing on the Middle East, hence Algeria, Tunisia and Libya will transition to a new region during the course of 2018, while Yemen will join the Middle East region.
In this position, you are expected to demonstrate DRC’ five core competencies:
Striving for excellence: You focus on reaching results while ensuring an efficient process.
Collaborating: You involve relevant parties and encourage feedback.
Taking the lead: You take ownership and initiative while aiming for innovation.
Communicating: You listen and speak effectively and honestly.
Demonstrating integrity: You act in line with DRC’s vision.
Overall Purpose of the roles:-
The Monitoring, Evaluation, Accountability and Learning Team Leader will support DRC field offices in collection, analysis and use of monitoring and evaluation data for programme improvement, learning and demonstrating impact. The post holder will lead the implementation of standard monitoring and evaluation activities for the field office. S/he will also manage the field programme information system which includes data collection, entry into databases and SurveyCTO systems, analysis and reporting. The MEAL Team Leader will also be responsible for all aspects of team and staff management.
Specific Responsibilities
Monitoring, Evaluation and Reporting
• Develop monthly and weekly M&E work plans for programs activities and make sure they are followed-up and delivered on a timely manner.
• Develop individual M&E project work plans jointly with project focal points and present it in project opening ‘kick-off meetings’.
• Lead the implementation of standard monitoring and evaluation activities for the field office as guided by the M&E guidelines/ calendar.
• Lead the collection and analysis of performance data against defined indicators from various programme activities and compile regular performance updates for sharing with teams.
• Manage project indicator trackers and ensure that they are updated on a monthly and quarterly basis as required.
• Lead collection, analysis and reporting of qualitative data through Focus Group Discussions and case studies.
• Supervise, guide, and train MEAL Officers and Assistants and short term enumerators/ data clerks involved in planned data collection processes to ensure accurate data is collected and compiled.
• Prepare and submit weekly, monthly, and quarterly data inputs for reports to management as required from the MEAL specialist.
• Ensure that all programme activities have adequate data collection tools at all times that are capable of measuring the relevant indicators.
• Participate in baseline and endline survey exercices.
Accountability
• Supervise all accountability activities, including the development and use of information sharing materials and the establishment of complaint feedback mechanisms and ensuring that complaints are logged and addressed in a professional and timely manner and that serious complaints relating to abuse, exploitation and corruption are referred appropriately. Analyse and produce monthly reports on all complaints registered.
• Raise Complaint-feedback mechanism awareness to ensure the accessibility for the complaint channels by all relevant parties.
• Raise awareness on the Core Humanitarian Standards (CHS) and conduct trainings when needed.
Learning
• Promote learning in the project, particularly on issues of program quality. Regularly analyze data and produce reports on best practices and case studies.
• Attend all regular Grant Review Meetings (GRMs) and close out meetings to present MEAL findings and reports.
• Ensure that necessary reporting components are lined up in advance of report deadlines.
Act as the focal point for DRC’s SurveyCTO system for the field office working closely with teams to ensure that:
- Relevant tools are uploaded into the SurveyCTO system working closely with the IM team.
- Teams are supported to correctly and consistently use SurveyCTO in data collection, analysis & reporting.
- Data from the SurveyCTO system is regularly analysed and reported to relevant teams for informing programmes.
Team Management
• Line manage MEAL and Accountability Officers/ Assistants and casual labourers, including, but not limited to, regular catch ups, provision of support with technical requests, annual leave planning.
• Conduct performance management reviews with direct line reports, and ensure performance development plans are put in to place and followed up regularly.
• Foster a positive team atmosphere.
Other
• Support DRC’s work in the field office by undertaking other tasks as appropriate and required
• Conduct duties in accordance with DRC Iraq programme Standard Operating Procedures (SOPs);
• Conduct duties in accordance with DRC Code of Conduct.
• Ensure compliance with DRC AGD policy and AGD programmatic minimum standards.
• Ensure compliance with the zero-tolerance to Sexual Exploitation and Abuse policy
We offer
Contract length: 12 months (with the possibility of extension)
Salary Band: G
Start date: 1st of Dec, 2021.
Salary and conditions will be in accordance with Danish Refugee Council’s Terms of Employment for Nationals; please refer to drc.ngo under Vacancies.
Essential attributes:
a) Essential qualifications:
• Relevant university degree or similar education.
b) Essential experience:
• Minimum of 4 years programming experience in humanitarian and development context with a specific focus on M&E.
• Competence using information technology including experience with word-processing, spreadsheets and database software.
• Highly developed analytical and reporting skills.
• Excellent communication skills (reading, writing, speaking).
• Ability to write reports and communication pieces.
• Excellent organizational skills, ability to determine priorities and attention to detail a must.
• Demonstrated interpersonal skills, sound judgment, planning and team building and facilitating skills. Ability to work in a multicultural context as a flexible and respectful team player.
• Willingness and capacity to work in the field and travel frequently to project sites when needed.
Preferred attributes
a) Preferred qualifications:
• Advanced university degree would be an advantage.
b) Preferred experience:
• Experience of working with UN or Non-Governmental Organisations.
• Proven experience in developing and implementing M&E systems and tools for an INGOs.
• Experience in training and capacity-building of staff.
• Experience with behavioural surveys, research methodologies, qualitative and quantitative research methods, data analysis and sampling techniques.
• Understanding of gender, protection and human rights.
• Knowledge of the Syrian refugee and Iraq IDP crisis.
Competency profile:
• Planning and Analytical Skills
• Communication skills
• Teamwork Skills
• Initiative (proactive)
• Result-oriented and Accountability
• Professionalism
Education:
• Relevant university degree or similar education
Languages:
• English (fluent)
• Arabic (fluent)
• Kurdish (desirable)
• Turkman (desirable)
Key stakeholders:
• Area management
• Country office MEAL
• Project managers and team leaders
• MEAL peers from other INGOs
We offer
Contract length: 12 months (with the possibility of extension)
Salary Band: G
Start date: 1st of Dec, 2021.
Salary and conditions will be in accordance with Danish Refugee Council’s Terms of Employment for Nationals; please refer to drc.ngo under Vacancies. .
Application process
All applicants must upload a cover letter and an updated CV (no longer than four pages) in English. Applications sent by email will not be considered.
Interested? Then apply for this position by clicking on the apply button.
Closing date for applications: 11-15-2021
If you have questions or are facing problems with the online application process, please visit drc.ngo/jobsupport
For further information about the Danish Refugee Council, please consult our website drc.ngo
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