Outreach & (CWC) Team Leader

[Duhok,Iraq ]

SWEDO is a Swedish non-profit, non-political, non-religious development aid organization that was founded in 1991 in Stockholm, Sweden. Having continuously operated in the Kurdistan Region ever since, SWEDO’s main priorities of work are construction and infrastructure activities, refugee and IDP initiatives, health, water, sanitation and hygiene, and capacity building.

Duties and Responsibilities:

• Establish a connection with communities and mobilize community members to engage in community-based protection via CWC & Outreach activities.
• Prudently manage center budgets ensuring effective financial management adhering to budget and activities burn rate within donor regulations. While submitting accurate monthly reconciliations of the location budgets to Outreach Coordinator.
• Manage locations Purchase Requests and Volunteer payments in coordination with Finance department and Logistics Officer, adhering to SWEDO Finance, logistics and Purchase protocols, policies and procedures.
• Identify relevant training needs for COVs and SGCC/RWC members in line with Community Based Protection, UNHCR protocols, CWC and Outreach Priorities. Coordinate internal and external capacity building training for the COVs and SGCC/RWC members as per needs and priority.
• Adequately represent SWEDO with all stakeholders at the field level, while developping and maintaining positive working relationship with: Donors, Local Authority, Partner agencies, Community Based Organizations, Community Leaders and Community members.
• Identify, recruit and train COVs and SGCC/RWC members for Community Centers as per the allocated numbers, maintaining discipline at the community Centers, taking disciplinary action within SWEDO’s personnel policies when necessary and reporting indiscipline as necessary.
• In consultation with Outreach Coordinator, Outreach Assistant, Center Managers and COVs. Develop Annual, Quarterly and Monthly work plans in line with PPA priorities.
• Supervise Outreach & CWC Assistant, guiding and assigning location tasks accordingly. Continuously assessing their competence, identifying their training needs as well as offering Coaching, Mentorship and training support as needed.
• Responsible for Management of all Community Center assets and fixtures. Generating an accurate updated inventory list every Quarter in collaboration with Administrative Supervisor and Logistics Officer.
• Design and implement plans and strategies for all CWC & Outreach activities, taking into account Community Based Priorities, two-way communication system, feedback and accountability.
• Collate quality weekly donor reports adhering to SWEDO and Donor format, submitting the same to Reporting Officer and Information Management Officer within the stipulated timeframe.
• Provide conducive work environment, ensuring team spirit, nurturing positive team atmosphere and providing adequate support to Outreach Assistant, Center Managers, COVs and SGCC/RWC members and Outreach Coordinator.
• Help with the CSFM process – specifically: Supporting help desks and mobile teams, working alongside the Reporting Officer and Accountability Officer and Information Management Officer to ensure sustainability in capturing data, allowing for analysis, and enabling the team to spot trends and gaps.
• Closely coordinate with PSN Officer in implementation of quality Outreach and CWC Activities, Assistive Device Distribution and events for persons with specific needs as per location’s activity plan.
• Conduct regular information, gathering activities in the Community through FGDs and Community Dialogues detailing: Communication and information needs, gaps in services provision, alongside pre and post monitoring of campaign, events, activities and I.E C materials.
• Assist in undertaking thematic responsibilities that may include: community groups and asset mapping, volunteer and service mapping.
• Uphold SWEDO and UNHCR’s code of conduct, and ensure that all persons of concern are treated with dignity and respect, in accordance with humanitarian principles and human rights standards.
• Conduct other duties as assigned by Outreach & (CWC) Coordinator.

SWEDO is a Swedish non-profit, non-political, non-religious development aid organization that was founded in 1991 in Stockholm, Sweden. Having continuously operated in the Kurdistan Region ever since, SWEDO’s main priorities of work are construction and infrastructure activities, refugee and IDP initiatives, health, water, sanitation and hygiene, and capacity building.

Duties and Responsibilities:

• Establish a connection with communities and mobilize community members to engage in community-based protection via CWC & Outreach activities.
• Prudently manage center budgets ensuring effective financial management adhering to budget and activities burn rate within donor regulations. While submitting accurate monthly reconciliations of the location budgets to Outreach Coordinator.
• Manage locations Purchase Requests and Volunteer payments in coordination with Finance department and Logistics Officer, adhering to SWEDO Finance, logistics and Purchase protocols, policies and procedures.
• Identify relevant training needs for COVs and SGCC/RWC members in line with Community Based Protection, UNHCR protocols, CWC and Outreach Priorities. Coordinate internal and external capacity building training for the COVs and SGCC/RWC members as per needs and priority.
• Adequately represent SWEDO with all stakeholders at the field level, while developping and maintaining positive working relationship with: Donors, Local Authority, Partner agencies, Community Based Organizations, Community Leaders and Community members.
• Identify, recruit and train COVs and SGCC/RWC members for Community Centers as per the allocated numbers, maintaining discipline at the community Centers, taking disciplinary action within SWEDO’s personnel policies when necessary and reporting indiscipline as necessary.
• In consultation with Outreach Coordinator, Outreach Assistant, Center Managers and COVs. Develop Annual, Quarterly and Monthly work plans in line with PPA priorities.
• Supervise Outreach & CWC Assistant, guiding and assigning location tasks accordingly. Continuously assessing their competence, identifying their training needs as well as offering Coaching, Mentorship and training support as needed.
• Responsible for Management of all Community Center assets and fixtures. Generating an accurate updated inventory list every Quarter in collaboration with Administrative Supervisor and Logistics Officer.
• Design and implement plans and strategies for all CWC & Outreach activities, taking into account Community Based Priorities, two-way communication system, feedback and accountability.
• Collate quality weekly donor reports adhering to SWEDO and Donor format, submitting the same to Reporting Officer and Information Management Officer within the stipulated timeframe.
• Provide conducive work environment, ensuring team spirit, nurturing positive team atmosphere and providing adequate support to Outreach Assistant, Center Managers, COVs and SGCC/RWC members and Outreach Coordinator.
• Help with the CSFM process – specifically: Supporting help desks and mobile teams, working alongside the Reporting Officer and Accountability Officer and Information Management Officer to ensure sustainability in capturing data, allowing for analysis, and enabling the team to spot trends and gaps.
• Closely coordinate with PSN Officer in implementation of quality Outreach and CWC Activities, Assistive Device Distribution and events for persons with specific needs as per location’s activity plan.
• Conduct regular information, gathering activities in the Community through FGDs and Community Dialogues detailing: Communication and information needs, gaps in services provision, alongside pre and post monitoring of campaign, events, activities and I.E C materials.
• Assist in undertaking thematic responsibilities that may include: community groups and asset mapping, volunteer and service mapping.
• Uphold SWEDO and UNHCR’s code of conduct, and ensure that all persons of concern are treated with dignity and respect, in accordance with humanitarian principles and human rights standards.
• Conduct other duties as assigned by Outreach & (CWC) Coordinator.

Required Qualifications and Skills:

• Bachelor Degree in humanities and international relations or any related field;
• At least two years’ experience in a similar position or field, should be able to report to UN agencies;
• Fluency in Kurdish, English languages, Arabic is an asset;
• Ability to work effectively and harmoniously with colleagues from varied cultures and professional backgrounds;
• Ability to handle confidential matters, meet deadlines and work under pressure;
• Personal commitment, efficiency, flexibility, and drive for results.
• Excellent written and verbal communication skills in Fluent English, in addition to organizational skill.

HOW TO APPLY:

Interested applicants must send their most recent CV to [email protected], Subject line must read: S-IR-VA-21084, Outreach & (CWC) Team Leader, Duhok

Note: Applications not meeting the specified minimum requirements o received after closing date may not be considered. Shortlisted candidates will be contacted for an interview that may include a written test of communication and writing skills.

SWEDO organization has a zero-tolerance policy of sexual exploitation and abuse (SEA) on SWEDO staff members, employees or any other persons engaged and controlled by SWEDO Contractors, this include any kind of sexual harassment, and discrimination. The staff members and all contract type holders shall protect against and prevent sexual exploitation and abuse (PSEA). All selected candidates will, therefore, undergo rigorous reference and background checks

 

 

Women are strongly encouraged to apply