Job Type: Part Time, Casual
Start Date: As soon as possible
Language: English
Minimum Education: Bachelor’s Degree
Positions Available: 4
NOC Group: Community and Social Service Workers (4212)
NOC Job Title: Settlement Worker – Community Services
Expires in 14 days
Expires: 2021-05-31
Posted: 2021-05-17
Last Updated: 2021-05-17
Job Location(s)
Richmond, British Columbia
Job Description
This job is posted by an employment agency or third party on behalf of the employer.
Employer Name: S.U.C.C.E.S.S.
Industry Title: Individual and Family Services (6241)
Division: Community Airport Newcomers Network (CANN)
Program: CANN
Number of Positions: 4
About the Position:
The Program (CANN) Officer provides information, orientation, and referral services to new immigrants, refugees, and temporary foreign workers arriving at the Vancouver International Airport and facilitates the landing process.
Reports to: Program Supervisor
Key Duties & Responsibilities:
Welcomes clients and provides assistance in landing procedures, interpretation, transportation to temporary residence, overnight stay, and connecting flights
Conducts need assessments and uses various platforms to provide client-centered orientation and information on settlement steps, life in Canada, and rights and responsibilities
Conducts queue monitoring of airport reception activities
Ensures proper documentation processing for clients on applicable items such as Government transportation loans, Interim Federal Health, Single Journey Documents, and Confirmation of Permanent Residence
Provides referral services to clients based on individual client needs
Collects client data for funder reporting and data entry purposes
Provides input and contributes to the development of CANN publications and electronic materials for clients and ensures accuracy of all materials relating to government, community, settlement services and/or events across Canada
Other related duties as assigned by the Program Supervisor
Qualifications & Experience:
Bachelor’s Degree in Social/Human Sciences or equivalent combination of education, training, and experience in the social services sector
Minimum of 2 years’ of experience in a social services related sector
Experience working with newcomers and diverse clientele
Knowledge of settlement and integration processes
Knowledge of programs for new immigrants, refugees and temporary foreign workers
Knowledge of immigration and foreign worker related trends, policies and resources
Knowledge of database and website development is an asset
Job Skills & Abilities:
Excellent written and oral communication skills
Second language in French, Arabic, Somali, Tigrinya, Farsi and/or Rohingya is considered an asset
Able to work independently and as a part of a team
Excellent interpersonal skills
Excellent attention to detail and commitment to excellence in service delivery
Excellent technical skills in MS Office and web-based applications
Excellent research and technology utilization skills
Able to respond quickly to new or changing work demands
Other Requirements:
Criminal Record Check Required
Airport Security Clearance Required
Able to stay standing for a prolonged period of time
Able to be on-call and work extended shifts, split shifts on short notice as required
Able to work flexible schedules (early mornings, late evenings and weekends) as required
S.U.C.C.E.S.S. embraces diversity and encourages all qualified applicants to apply. Interested candidates please apply by emailing your application including the following e-mail subject line “CANN Program Officer by 11:59pm May 31, 2021 and submitting resumes to: [email protected]
While we appreciate all applications, only those selected for an interview will be contacted.
How to Apply
Expiring: May 31, 2021
Email: [email protected]
Apply Now
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