Human Services Coordinator

Human Services, a department of the City of Seattle, funds and operates programs and services that meet the basic needs of the most vulnerable people our community – families and individuals with low incomes, children, domestic violence and sexual assault victims, homeless people, seniors, and persons with disabilities. We invest in programs that help people gain independence and success.

This position will perform professional nutrition consultant duties, monitoring and assessing nutrition services to licensed family child care providers who contract with the City of Seattle Child Care Nutrition Program (CCNP). This job requires the ability to monitor and train family child care providers so they remain in compliance with program guidelines as outlined by the United States Department of Agriculture’s (USDA) Child and Adult Care Food Program (CACFP), the Office of Superintendent of Public Instruction’s (OSPI), and the Division of Early Learning’s (DEL) minimum licensing requirements.

This position will report to the Food and Nutrition Unit Supervisor.

Job Responsibilities:
Position requires knowledge of and ability to interpret various USDA child nutrition mandates and child care licensing requirements

Review and amend handouts and handbooks to include new USDA regulations

Create training handouts and presentations that are inclusive of persons who are English Language Learners or who benefit from simple training materials with ample visuals

Be able to offer effective and realistic suggestions to ensure providers from diverse backgrounds consistently meets USDA requirements.

Provide menu planning information and guidance

Plan and conduct remote meal reviews and training for approximately 25 family child care providers.

Monitor the quality of meal service and record keeping compliance with USDA guidelines

Occasional evening and weekend work required conducting on-site meal reviews and provider training

Train and orient new providers on the rules and regulations of the CACFP

Provides technical assistance and corrective action information directly to providers

Review menu and attendance records submitted by family child care providers for payment

Identify specific problem areas of individual child care providers through monitoring and menu reviews, and accurately document findings

Network with partner agencies and child care communities to promote recruitment and retention

Assist with developing and implementing trimester training topics for child care providers

Prepare monthly reports and correspondence

Assist in the preparation of a program newsletter

Manage a busy calendar with multiple priorities

Able to conduct some work remotely until we fully return to office

Other duties as assigned

Qualifications:
Minimum Qualifications:
Education: B.A. or B.S. in Nutrition, Social Sciences, Human Services, Business Administration, or a related field is required (or a combination of education and/or training and/or experience which provides an equivalent background required to perform the work of the class).

Experience: Requires one year of experience in the child nutrition field, child care field, early learning service delivery, and/or contract administration.

Certification/License: Washington State Driver’s License

Desired Qualifications:
Experience monitoring the Child and Adult Food Program or other USDA funded programs

Experience working with children in a family home child care setting or other child care setting

Ability to work effectively with persons from culturally, socio-economically and ethnically diverse backgrounds

Knowledge of nutrition, menu planning, and food safety

Experience training individuals one-on-one and in group settings

Experience in program outreach and recruiting

Ability to identify program needs and plan and implement solutions

Excellent oral and written communication skills

Working experience in Minute Menu database and Windows software applications.

Second language fluency such as Somali, Russian, Chinese, Arabic, or Spanish and a commitment to providing culturally competent services

Creative problem solving and conflict resolution skills

Highly organized, motivated and a self-starter

Ability to work remotely with minimum supervision

Detail oriented

Ability to adapt to changing situations

Able to meet strict deadlines

Additional Information:
Job offers are contingent on the verification of credentials and other information required by the employment process including the completion of a background check which includes criminal history and driving history review. Some positions also require a pre-employment exam. For more information on the Human Services Department, please visit: www.seattle.gov/humanservices.

Additional Requirements:
Your application will not be reviewed if these items are missing or incomplete.

Hiring Process

Applications are reviewed after the posting closes. Qualified candidates must submit the following to be considered:

Completed NEOGOV online application.

Current résumé indicating relevant experience and education.

Cover letter describing how your skills and experience align with the stated job responsibilities and qualifications.

Supplemental questionnaire responses

Offers of employment are contingent on verification of information provided by the applicant as part of the application process, including potential background check, pre-placement physical exam, and full driver’s abstract.

Please note this job advertisement is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

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